Service Receptionist

Ken Garff Automotive Group is a prominent name in the automotive industry, known for its commitment to innovation, growth, and creating a customer-first experience. As one of the largest and most respected automotive dealership groups in the United States, Ken Garff Automotive Group stands out by fostering a culture of respect, integrity, growth, humility, and teamwork. Their mission is to revolutionize the traditional dealership experience by consistently evolving and placing the needs and satisfaction of their customers and employees at the forefront. This commitment has earned them a reputation as a workplace where employees are proud to represent the brand and contribute to its growth and success.

Jaguar Land Rover Downtown, a distinguished dealership under the Ken Garff Automotive Group umbrella, is currently seeking an enthusiastic and talented Automotive Service Receptionist to join their team. This role is integral to the dealership's operations, acting as the first point of contact for customers and ensuring seamless communication between clients and the service department. The position is full-time, operating Monday through Friday from 9:00 a.m. to 6:00 p.m., with a competitive compensation of $18 per hour. The company values employees who align with its core values and are dedicated to providing exceptional customer service while supporting the dealership's progressive and dynamic environment.

As an Automotive Service Receptionist, your primary responsibility will be to greet customers warmly and professionally, manage communications efficiently, and support the service team's administrative needs. You will play a key role in enhancing the customer experience by responding promptly to calls, addressing inquiries, managing messages and service documents, and helping maintain a well-organized service office. Your role extends to identifying opportunities for process improvements that can further elevate customer satisfaction and streamline dealership operations. With a focus on professionalism and attention to detail, the receptionist contributes significantly to the overall atmosphere and functionality of the dealership.

This position offers valuable paid training and ample opportunities for real career advancement within the automotive industry. Employees benefit from a robust compensation package, including paid time off, 401k with company match, comprehensive medical, dental, and vision insurance, short and long-term disability coverage, AD&D and life insurance, and employee discounts on vehicles, parts, and services. Additionally, there is a year-end bonus program known as the Garff Giveback, exemplifying the company's commitment to rewarding hard work and dedication. Joining Jaguar Land Rover Downtown means becoming a part of a supportive team culture where growth is encouraged and every employee’s contribution is valued.