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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Long term career growth
Positive team environment
Job Description
Audi Reno Tahoe is a premier automotive dealership located in Reno, Nevada, proudly representing the Audi brand. As part of the distinguished Findlay Automotive Group, Audi Reno Tahoe is committed to delivering exceptional customer experiences, luxury vehicles, and outstanding service. The dealership is known for its positive, professional, and team-oriented environment, encouraging long-term career growth and a culture of promotion from within. Audi Reno Tahoe values quality, integrity, and a strong commitment to customer satisfaction, making it a leader in the automotive industry within the region. The facility boasts a full range of services, including sales of new and pre-owned... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service experience preferred
- proficiency in using telephone and computer systems
- excellent communication and interpersonal skills
- ability to handle multiple tasks and work in a fast paced environment
- strong attention to detail
- professional and polished appearance
Job Qualifications
- strong verbal and written communication skills
- professional appearance and demeanor at all times
- customer-service mindset with a sales and business-support orientation
- confident personable and comfortable engaging with a wide range of customers
- self motivated and able to work independently within structured processes
- detail oriented with strong organizational skills
- ability to represent the dealership and brand with confidence and polish
Job Duties
- serve as the professional first point of contact for service customers both in person and over the phone
- create a welcoming premium experience that reflects the Audi brand
- actively manage incoming calls with purpose accuracy and confidence
- schedule service appointments to support shop flow and customer convenience
- conduct outbound follow-up calls to strengthen customer relationships and retention
- answer customer questions thoroughly or connect them to the appropriate team member
- support business operations through digital document archiving and data accuracy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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