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Service Porter / Greeter

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities

Job Description

Our company is a renowned automotive service center committed to providing top-notch vehicle maintenance and repair services to a diverse clientele. Known for our dedication to customer satisfaction and quality service, we operate a busy service environment where professionalism and efficiency are paramount. As a leader in the automotive industry, we value employees who are customer-focused and ready to engage in a dynamic workplace that requires both teamwork and individual responsibility.

We are seeking a reliable and energetic Service Valet/Lot Person to join our team. This position plays a crucial role in enhancing the customer experience by assisting clients who bring their vehicles for servicing. The Service Valet/Lot Person acts as the first point of contact in the service department, greeting customers warmly and managing the logistics of vehicle movement within the service area. This role demands alertness, a proactive attitude, and the ability to multitask effectively in a fast-paced environment. The ideal candidate will possess excellent communication skills, a clean driving record, and the ability to safely maneuver vehicles, ensuring that all customer vehicles are handled with care and respect. This is a physically engaging job, requiring the individual to be on their feet for most of the day and able to perform tasks involving lifting and moving objects up to 40 pounds. The job also demands a person who is comfortable with varying physical activities such as standing, walking, reaching, and occasionally stooping or crouching. The position is suited for individuals who enjoy dynamic work settings and aspire to contribute to a stellar customer service team in the automotive service industry.

Job Requirements

  • Must be at least 21 years old
  • Valid driver’s license with a clean and safe driving record
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Physical ability to sit, stand, walk, reach, lift up to 40 pounds
  • Ability to stoop, kneel, crouch as needed
  • Insurability rating acceptable to company
  • Ability to communicate clearly and effectively
  • Comfortable working in an outdoor lot environment

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license with a good driving record
  • Previous experience in a customer service role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Physical ability to perform job duties including lifting up to 40 pounds
  • Knowledge of basic vehicle handling and safety procedures

Job Duties

  • Greet customers and assist them as they bring their vehicles in for service
  • Safely move and park customer vehicles within the service lot
  • Manage and organize the service lot to maximize space and efficiency
  • Communicate effectively with service advisors and technicians regarding vehicle movement and status
  • Maintain cleanliness and orderliness of the service area and lot
  • Assist in basic vehicle checks and preparation for service
  • Ensure adherence to all safety protocols and driving regulations within the service lot

Job Criteria

Experience

Entry Level (1-2 years)


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