Service Porter and Greeter

Luther Automotive Group is a family-owned and operated automotive dealership group with over 60 years of history and experience in the automotive industry. Starting from its first dealership purchase more than half a century ago, Luther Automotive Group has expanded significantly to include thirty dealerships and five collision and glass centers. This growth has been fueled by a strong foundation of family values and a commitment to serving guests, team members, and the communities they operate in. As a multi-location automotive group, Luther automotive prides itself on maintaining a reputation for excellence, integrity, and a customer-centric philosophy that emphasizes service beyond the sale. This makes it a dynamic and rewarding place to work, with a welcoming environment where every employee plays an essential role in its ongoing success.

The role of Service Porter and Greeter at Luther Automotive Group is a vital position within the automotive service department. The Service Porter/Greeter is primarily responsible for moving customer vehicles efficiently to maintain smooth service traffic flow and enhancing the overall customer experience by providing exceptional hospitality services. This role includes greeting customers promptly and professionally as they arrive on the service drive, assisting with registration, answering and directing phone calls, and maintaining the service drive and waiting lounge areas to ensure they are clean and welcoming. Additionally, the Service Porter is expected to deliver customer vehicles and customers themselves as needed, contributing to a seamless and pleasant service process for all visitors.

This position offers numerous benefits and opportunities for career growth within a busy, state-of-the-art facility. Luther Automotive Group supports its team members with paid training, ongoing certifications, and paid certifications that help employees build valuable automotive industry credentials. The company also values long-term job stability and offers comprehensive medical, dental, and vision insurance, 401k with matching contributions, paid vacation, health and wellness programs, and even unique perks such as pet insurance and employee discounts. The Service Porter and Greeter role offers a chance to be part of a trusted automotive brand while enjoying a supportive work environment with a strong emphasis on family culture and community involvement.

Working as a Service Porter and Greeter at Luther Automotive Group means being the first point of contact for customers coming for automotive service, requiring excellent communication skills, professionalism, and an outgoing personality. The role requires dependable vehicle handling with a valid driver’s license and a clean driving record and the ability to work successfully in a diverse team environment. This is a customer-facing role that prioritizes friendliness, efficiency, and a strong attention to detail in maintaining service areas and managing vehicle movement swiftly. The job provides substantial career growth potential in an expanding company that values skill development and offers exciting future prospects for motivated individuals. Interested candidates should be prepared to undergo background checks and motor vehicle record reviews as a condition of employment.