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Service Porter

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible schedule

Job Description

Rick Hendrick City Chevrolet is a well-established automotive dealership located at 5101 E. Independence Blvd, Charlotte, North Carolina. As part of the Hendrick Automotive Group, one of the largest and most successful dealership groups in the United States, Rick Hendrick City Chevrolet offers a wide selection of new and pre-owned vehicles, along with exceptional customer service and support. The dealership prides itself on maintaining high standards of customer satisfaction and providing a professional, welcoming environment for both employees and customers. The company's commitment to integrity, teamwork, and continuous improvement creates a positive workplace culture that supports growth and success for its staff members. Application to this company means joining a team that values servant leadership, accountability at all levels, and a passion for winning through a commitment to quality and customer enthusiasm.

The Porter role at Rick Hendrick City Chevrolet is an essential position within the dealership’s operations team. This full-time, entry-level position focuses on maintaining the lot's cleanliness, safely moving vehicles, and performing various helpful errands to support dealership functions efficiently. Porters are instrumental in delivering vehicles to customers, keeping the car lot orderly, and ensuring that the dealership meets or exceeds its Customer Satisfaction Index (CSI) standards. While the role does not include supervisory responsibilities, it offers an excellent opportunity to gain valuable experience in the automotive industry and interact with customers and dealership staff daily.

The Porter is expected to adhere to company policies, participate in required training, and take part in fostering a culture grounded in Rick Hendrick City Chevrolet's core values, including integrity, teamwork through trust and respect, and accountability. The job involves physical demands such as frequent walking, standing, sitting, and the ability to lift up to 50 pounds. Responsibilities are carried out mainly outdoors on the car lot as well as throughout the dealership facilities. This position requires a valid driver's license and basic computer skills to record hours in the company’s timekeeping system accurately. The position may require working evening hours, weekends, and holidays to meet business needs.

Overall, this role offers motivated individuals a chance to join a reputable automotive dealership and develop foundational skills related to vehicle handling, customer interaction, and general dealership operations. It suits applicants who value teamwork, take pride in maintaining a clean and safe work environment, and are eager to contribute to a positive customer experience within a dynamic team environment.

Job Requirements

  • GED or high school diploma
  • Previous work experience desired
  • Valid driver’s license
  • Basic computer skills to utilize timekeeping system
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel
  • Must be able to lift up to 50 pounds
  • Regular and predictable attendance
  • Ability to work evening hours, weekends, and holidays
  • Ability to apply common sense understanding to carry out instructions

Job Qualifications

  • GED or high school diploma
  • Basic computer skills to utilize timekeeping system
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel
  • Valid driver’s license
  • Previous work experience desired

Job Duties

  • Moves cars
  • Delivers cars to customers
  • Keeps car lot clean and orderly
  • Runs various errands for the dealership
  • Maintains CSI at or above company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training

Job Criteria

Experience

Entry Level (1-2 years)


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