Service Porter

Rick Hendrick City Chevrolet is a prominent automobile dealership located at 5101 E. Independence Blvd, Charlotte, North Carolina. As part of the renowned Hendrick Automotive Group, this dealership is dedicated to providing exceptional automotive sales and service experiences to the Charlotte community and beyond. With a strong reputation for quality vehicles and outstanding customer service, Rick Hendrick City Chevrolet specializes in Chevrolet vehicles, offering a wide selection of new and pre-owned cars, trucks, and SUVs. The company prides itself on a customer-centric approach, ensuring that every client receives personalized attention and expert guidance throughout their vehicle purchase or maintenance journey. The dealership also emphasizes a supportive and inclusive workplace culture, making use of the core values of servant leadership, teamwork through trust and respect, integrity, commitment to customer enthusiasm, passion for winning, accountability at all levels, and commitment to continuous improvement.

The Porter role at Rick Hendrick City Chevrolet is a vital position responsible for the smooth and efficient operation of the vehicle handling processes within the dealership. This role involves tasks such as moving cars around the lot, delivering purchased vehicles to customers, and maintaining a clean and orderly environment. Porters play a crucial part in supporting sales and service teams by performing errands and general upkeep duties. The job does not involve supervisory responsibilities but demands reliability, attention to detail, and a positive attitude aligned with the dealership's core values. Regular attendance and the ability to work flexible hours including evenings, weekends, and holidays are important. Candidates must be physically capable of lifting up to 50 pounds and able to navigate frequently in and out of vehicles and around indoor and outdoor dealership settings.

Beyond the physical aspects, the Porter acts as an ambassador of the brand, maintaining high customer satisfaction index (CSI) scores and ensuring safety compliance across all activities. They participate in required training, adhere strictly to company policies, and contribute to a safe work environment. The role requires effective communication skills to interact with customers and team members while recording work hours accurately in the company’s timekeeping system. For individuals interested in entering the automotive industry or seeking an active, dynamic role, the Porter position offers an excellent opportunity to gain hands-on experience and grow within a premier automotive dealership environment.