Service Porter

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
Life insurance
401(k) retirement plan
Employee stock purchase plan
Education and training programs
vehicle purchase discounts
wellness programs

Job Description

Lithia & Driveway is a leading automotive retailer known for its dedication to providing an exceptional car-buying and vehicle service experience. With a strong presence across the United States, Lithia & Driveway operates hundreds of locations, encompassing various retail and service platforms including Driveway, DFC, and GreenCars. The company emphasizes entrepreneurial leadership and a unique growth philosophy called Growth Powered by People, aiming to foster an environment where employees can develop their potential and make a meaningful impact. At Lithia & Driveway, the mission is to deliver Auto Done Easy by creating simple, transparent, and convenient customer experiences throughout the vehicle ownership lifecycle.

Within this expansive network, DCH Subaru of Thousand Oaks stands out as a reputable dealership known for its strong customer focus and comprehensive service offerings for Subaru vehicles. The dealership is currently hiring Service Porters to join their service department team. This full-time position offers an hourly pay rate ranging from $17.00 to $20.00 and involves working five days per week with two days off. The service department hours are Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM, with Sundays off.

The Service Porter role is an excellent opportunity to start a long-term career in the automotive industry with no prior experience required. Employees receive paid on-the-job training and have access to career advancement opportunities within Lithia & Driveway. Service Porters play a crucial role in the smooth running of the service department by greeting customers, moving and parking vehicles safely, maintaining cleanliness and organization of the service lot, and assisting technicians and service advisors. Additional responsibilities include washing and vacuuming vehicles, performing basic vehicle inspections such as checking tire pressure and fluid levels, and ensuring a high level of customer service is maintained throughout the customer’s visit to the service department.

This position is ideal for individuals who are punctual, committed to delivering excellent customer service, and able to safely operate manual and automatic transmission vehicles. A valid driver’s license and an acceptable driving record are essential to succeed in this role. Lithia & Driveway fosters a supportive leadership culture and team environment, offering employees the tools and resources needed to thrive in their positions. New hires can expect a welcoming atmosphere that values diversity and equal opportunity, ensuring a positive work environment for all team members.

The dealership also offers a comprehensive benefits package including competitive pay, medical, dental, and vision plans, paid holidays and paid time off (PTO), short and long-term disability, paid life insurance, a 401(k) retirement plan, employee stock purchase plan, access to Lithia’s Learning Center for continued education, vehicle purchase discounts, and wellness programs. Employees are encouraged to grow their careers and take advantage of these robust benefits designed to support both their professional and personal well-being.

In summary, the Service Porter position at DCH Subaru of Thousand Oaks is a fantastic entry point into the automotive industry within a nationally recognized company that prioritizes employee development, customer satisfaction, and community involvement. Candidates who are eager to learn, dependable, and enjoy working in a fast-paced and dynamic environment will find this opportunity rewarding and fulfilling.

Job Requirements

  • High school graduate or equivalent
  • 18 years or older
  • Valid driver’s license
  • Acceptable driving record
  • Punctual and reliable work attendance
  • Ability to operate manual and automatic vehicles safely
  • Commitment to excellent customer service

Job Qualifications

  • High school graduate or equivalent
  • No previous automotive or dealership experience required
  • Punctual and committed to providing excellent customer service
  • Ability to safely operate manual and automatic transmission vehicles
  • Valid driver’s license and acceptable driving record
  • Ability to work full-time schedule including Saturdays
  • Strong communication and interpersonal skills

Job Duties

  • Greet customers as they arrive at the service department
  • Move and park customer and dealership vehicles safely throughout the lot
  • Maintain the cleanliness and organization of the service drive and parking areas
  • Assist technicians and service advisors with vehicle transportation and other support responsibilities
  • Wash and vacuum customer vehicles
  • Perform basic inspections such as checking tire pressure and fluid levels when requested
  • Keep the service department clean, organized, and operating
  • Deliver exceptional customer service while representing the dealership

Job Criteria

Experience

No experience required


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