Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.75 - $15.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance plan
401k Retirement
Professional and respectful work environment
Paid vacation
Paid holidays
Employee Vehicle Purchase Program

Job Description

Our Commitment To You: We are dedicated to providing our employees with a comprehensive benefits package that supports both their personal and professional well-being. Our offerings include a medical insurance plan, a 401k retirement plan, a professional and respectful work environment, paid vacation and holidays, and an exclusive employee vehicle purchase program. These benefits reflect our commitment to fostering a workplace that values health, security, and job satisfaction.

About the Role: We are seeking a reliable and efficient Service Porter to join our team. The Service Porter plays a crucial role in the daily operations of our dealership by managing the movement of dealer inventory and customer vehicles with care and precision. This position requires the ability to drive both manual and automatic transmission vehicles and ensures that customer vehicles are parked, retrieved, and delivered safely and promptly. The Service Porter collaborates closely with the service department, including advisors, management, and the detailing team, to maintain the quality and appearance of vehicles that are traded in or received from manufacturers. Their efforts contribute significantly to customer satisfaction by providing clean and well-maintained vehicles after service.

The job demands physical stamina and the capacity to perform tasks such as routine cleaning of service areas, maintaining the orderly appearance of the service drive, and assisting in various duties that support the smooth running of the service department. The role is dynamic and may include driving inventory to different locations and acting as a shuttle driver when needed. In addition to vehicle handling, the Service Porter must adhere strictly to all applicable laws and regulations concerning safety and environmental protocols. Working conditions involve standing for long periods and occasional exposure to dust, exhaust fumes, and various hazardous materials. The position requires flexibility, including the potential for evening, holiday, and weekend shifts.

This role is vital for enhancing the operational efficiency of our dealership and ensuring that our customers receive the highest level of service. The ideal candidate demonstrates excellent communication skills in both English and Spanish, is courteous and team-oriented, and maintains a neat and professional appearance. A high school diploma or equivalent is required, along with a valid driver’s license and insurability. The Service Porter’s commitment to safety, professionalism, and customer satisfaction makes them an indispensable part of our team.

Job Requirements

  • Ability to retrieve, load and deliver items of various sizes and weights (up to 75 lbs) in operable and undamaged condition
  • Ability to communicate in English and Spanish, including reading and writing and comprehending instructions
  • Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team oriented
  • High school diploma or equivalent
  • Maintain a valid drivers license, ability to drive a variety of vehicle types, insurable
  • Well groomed and neat appearance

Job Qualifications

  • High school diploma or equivalent
  • Ability to communicate in English and Spanish, including reading, writing, and comprehending instructions
  • Good customer relations abilities
  • Polite and courteous manner
  • Cooperative attitude
  • Team oriented
  • Valid driver’s license
  • Ability to drive a variety of vehicle types
  • Insurable
  • Well groomed and neat appearance

Job Duties

  • Park and retrieve vehicles for customers upon delivery and drop-off
  • Safely deliver customer vehicle to customer after cashiering, from storage stall to service drive
  • Provide routine maintenance and cleaning of service work areas and restrooms
  • Attend all scheduled meetings
  • Know, understand and follow all federal, state and local laws and regulations pertaining to the job, such as those governing the disposal of hazardous wastes
  • Perform other duties as assigned and/or requested
  • Maintain appearance of the service drive area

Job Criteria

Experience

Entry Level (1-2 years)


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