Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Sundays Off
Personal time off
Paid training
employee vehicle purchase plans
Health and wellness plan
401k
Saturday Lunches
discounts on products and services
Job Description
Fields Mercedes Benz of Jacksonville is a premier automotive dealership located in Jacksonville, Florida. As a family-owned and operated business, Fields Mercedes Benz has earned a strong reputation for providing luxury vehicles and exceptional customer service in the automotive industry. The dealership’s culture is deeply rooted in core values such as safety, integrity, courtesy, presentation, and efficiency, which are upheld by every team member to create a welcoming and professional environment for both customers and employees. Fields Mercedes Benz of Jacksonville is committed to fostering a collaborative and supportive workplace where employees are encouraged to grow their careers through internal promotions and training opportunities, contributing to a dynamic and rewarding work setting.
This dealership specializes in delivering premium-quality Mercedes Benz vehicles and services, ranging from maintenance to customer care, ensuring that each client enjoys a superior experience with every visit. Their dedication to excellence is exemplified in how they manage day-to-day operations and customer interactions, making Fields Mercedes Benz a trusted name for both new and returning clients.
The available position within the dealership focuses on individuals who are positive-minded, energetic, and possess high integrity to join their dynamic team. The role centers around providing outstanding customer service, supporting the overall dealership operations, and maintaining high standards in vehicle presentation and safety protocols. Employees in this role play an essential part in greeting and assisting customers, ensuring smooth vehicle handling, and upholding the aesthetic and safety standards of the dealership environment.
Team members will be expected to handle tasks such as vehicle protection installation, vehicle inspection, managing customer and dealership vehicles efficiently, and maintaining cleanliness and organization in the service areas and parking lot. Compliance with federal, state, and local regulations, including safety and environmental standards, is also a critical aspect of this role. Success in this position requires initiative, excellent communication skills, and a customer-service mindset aimed at exceeding customer expectations and establishing enduring relationships.
This role is ideal for individuals who enjoy working in a fast-paced, customer-focused environment and are committed to representing the core values of Fields Mercedes Benz of Jacksonville both within the dealership and when interacting with customers. The dealership offers a positive work culture, ongoing training, and opportunities for career advancement, all while providing excellent benefits and a supportive team atmosphere.
This dealership specializes in delivering premium-quality Mercedes Benz vehicles and services, ranging from maintenance to customer care, ensuring that each client enjoys a superior experience with every visit. Their dedication to excellence is exemplified in how they manage day-to-day operations and customer interactions, making Fields Mercedes Benz a trusted name for both new and returning clients.
The available position within the dealership focuses on individuals who are positive-minded, energetic, and possess high integrity to join their dynamic team. The role centers around providing outstanding customer service, supporting the overall dealership operations, and maintaining high standards in vehicle presentation and safety protocols. Employees in this role play an essential part in greeting and assisting customers, ensuring smooth vehicle handling, and upholding the aesthetic and safety standards of the dealership environment.
Team members will be expected to handle tasks such as vehicle protection installation, vehicle inspection, managing customer and dealership vehicles efficiently, and maintaining cleanliness and organization in the service areas and parking lot. Compliance with federal, state, and local regulations, including safety and environmental standards, is also a critical aspect of this role. Success in this position requires initiative, excellent communication skills, and a customer-service mindset aimed at exceeding customer expectations and establishing enduring relationships.
This role is ideal for individuals who enjoy working in a fast-paced, customer-focused environment and are committed to representing the core values of Fields Mercedes Benz of Jacksonville both within the dealership and when interacting with customers. The dealership offers a positive work culture, ongoing training, and opportunities for career advancement, all while providing excellent benefits and a supportive team atmosphere.
Job Requirements
- Valid in-state driver’s license
- Good driving record
- Ability to communicate effectively both verbally and in writing
- Ability to collaborate with customers and dealership personnel
- High level of honesty and integrity
- Background check clearance
- Ability to maintain professionalism and appropriate personal appearance
- Willingness to comply with safety and environmental regulations
Job Qualifications
- Excellent verbal and written communication skills
- Ability to collaborate with the public, sometimes with several customers at a time
- Ability to collaborate with other dealership personnel
- Must be a team player with impeccable honesty and integrity
- Maintain a high level of professionalism, personal appearance, and conduct
- Must have a valid in-state driver’s license and good driving record
- Must pass a background check
Job Duties
- Ensure the customers are greeted, assisted and guided to the proper person
- Install seat, steering wheel, and floor protection in all vehicles taken in for service prior to returning a completed vehicle to a customer, remove the seat, steering wheel and floor covers and ID tags installed when vehicle was brought in for service
- Help to maintain the parking lot in an organized and efficient manner
- Move customer and dealership vehicles as directed
- Help inspect the vehicles for stains, debris and damages before returning the vehicle to the customer and report any damage to the management immediately
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier or service advisors
- Remain in the service write-up area unless performing another task as directed
- Understand and comply with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
- Check in loaner vehicles being returned by customers
- Help maintain the cleanliness of the customer drop off area
- Utilize all available information to ensure proper resolution of problems
- Provide prompt, efficient, and quality service to the customers and dealership
- Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
- Present self as a positive role model by demonstrating commitment to the department, customers, dealership, and company
- Attend training classes as directed by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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