Service Porter

Martin Automotive Group\Glendora Chevrolet is a reputable automotive dealership known for its commitment to delivering exceptional customer service and quality vehicles. As a prominent dealership, it operates within the automotive retail industry, specializing in new and used vehicle sales and service. The company values professionalism, customer satisfaction, and operational excellence, creating a supportive work environment for its employees. Martin Automotive Group\Glendora Chevrolet is an Equal Opportunity Employer that promotes diversity and inclusion, ensuring a respectful workplace free of discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status, or disability. While explicit salary details are not provided, the position is categorized as non-exempt, indicating hourly wage compensation with eligibility for overtime.

The Service Porter role at Martin Automotive Group\Glendora Chevrolet is an essential position within the Service Department, reporting directly to the Service Manager, Parts Manager, or General Manager. The primary responsibility is to facilitate the smooth movement and cleanliness of customer and company vehicles throughout the dealership premises. The Service Porter acts as a key point of contact for customers, greeting them courteously and professionally, reflecting the company’s dedication to outstanding customer service. This role requires the ability to handle multiple tasks including driving vehicles to various locations within the dealership, maintaining the appearance of vehicle lots, and ensuring vehicles are clean and ready for movement or delivery.

This position demands a professional appearance and attitudes, consistent communication with service staff using two-way radios, and the ability to secure vehicle keys with accountability. The Service Porter is also tasked with installing and removing protective items such as seat covers and floor mats, cleaning vehicles both inside and out, and managing the organization of keys and vehicles using tracking systems. Additionally, the role involves assisting customers by driving them to their homes or other destinations when necessary.

Physical demands include the ability to lift light weights, perform cleaning duties, and work in various weather conditions, often for extended hours including evenings, weekends, and holidays. Candidates for this role should possess a valid driver's license with a clean driving record and be capable of passing a motor vehicle report and background check. This position also requires basic communication skills in English, mathematical skills for logistical calculations, and sound judgment to prevent damage and respond to operational needs promptly.

Overall, the Service Porter position at Martin Automotive Group\Glendora Chevrolet is ideal for individuals who enjoy working in a dynamic, customer-focused environment and have strong organizational and interpersonal skills. The opportunity offers valuable experience in the automotive industry, fostering personal growth through interaction with various departments and customers. This role is vital in maintaining dealership standards and ensuring customer satisfaction by enhancing the operational flow of vehicle service and delivery processes. With a strong emphasis on teamwork, safety, and professionalism, joining Martin Automotive Group\Glendora Chevrolet as a Service Porter allows individuals to contribute meaningfully to a well-established dealership committed to excellence and community engagement.