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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Sundays Off
Personal time off
Paid training
employee vehicle purchase plans
Health and wellness plan
401k
Saturday Lunches
discounts on products and services
Job Description
Fields Mercedes Benz of Jacksonville is a reputable, family-owned automotive dealership specializing in the sales and service of premium Mercedes Benz vehicles. Located in Jacksonville, this dealership has built a solid reputation for outstanding customer service, integrity, and a welcoming culture that values its employees as the foundation of its success. The company prides itself on creating a dynamic and positive work environment where team members are encouraged to grow professionally and advance their careers within the organization. This commitment to growth and promotion helps foster a collaborative atmosphere where individuals feel valued, supported, and motivated to contribute to the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or automotive environment preferred
- Must have valid in-state driver’s license
- Must have a good driving record
- Ability to pass a background check
- Strong communication skills
- Ability to stand and walk for extended periods
- Ability to lift moderate weight
- Availability to work weekends if needed
Job Qualifications
- Excellent verbal and written communication skills
- Ability to collaborate with the public, sometimes with several customers at a time
- Ability to collaborate with other dealership personnel
- Must be a team player with impeccable honesty and integrity
- Maintain a high level of professionalism, personal appearance, and conduct
- Must have a valid in-state driver’s license and good driving record
- Must pass a background check
Job Duties
- Ensure the customers are greeted, assisted and guided to the proper person
- Install seat, steering wheel, and floor protection in all vehicles taken in for service prior to returning a completed vehicle to a customer, remove the seat, steering wheel and floor covers and ID tags installed when vehicle was brought in for service
- Help to maintain the parking lot in an organized and efficient manner
- Move customer and dealership vehicles as directed
- Help inspect the vehicles for stains, debris and damages before returning the vehicle to the customer and report any damage to the management immediately
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier or service advisors
- Remain in the service write-up area unless performing another task as directed
- Understand and comply with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
- Check in loaner vehicles being returned by customers
- Help maintain the cleanliness of the customer drop off area
- Utilize all available information to ensure proper resolution of problems
- Provide prompt, efficient, and quality service to the customers and dealership
- Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
- Present self as a positive role model by demonstrating commitment to the department, customers, dealership, and company
- Attend training classes as directed by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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