Service Porter

Jim Burke Ford Lincoln is a prestigious automobile dealership and one of the top five Ford dealers in California. Established in 1913, this dealership is among the oldest in the nation and has built a legacy of excellence through decades of dedicated service. With a staff of nearly 300 employees, the company prides itself on its vision of "Building lasting relationships," which serves as the cornerstone of every interaction and transaction. Jim Burke Ford Lincoln has been honored with the Ford Motor Company President's Award, the highest accolade a dealership can receive, underscoring its commitment to quality and customer satisfaction. The dealership offers an energetic, supportive work environment with numerous opportunities for personal and professional growth. Employees are valued team members who are encouraged to develop their skills and advance their careers within a dynamic and fast-paced industry. This organization fosters a culture of engagement, respect, and high achievement among its workforce, making it an outstanding place to build a rewarding career in automotive sales and service.

The Service Porter role at Jim Burke Ford Lincoln is an essential position responsible for ensuring exceptional customer satisfaction and smooth operation within the service department. This role requires an individual with a high energy level who thrives in a fast-paced environment and possesses a valid driver’s license with a clean driving record. The Service Porter is entrusted with greeting customers, moving vehicles safely in and around the service area, maintaining vehicle cleanliness, and delivering completed vehicles back to customers. Additionally, this role involves transporting customers to and from their homes when requested, supporting the overall customer experience. Candidates must be capable of driving both manual and automatic transmission vehicles and possess excellent interpersonal and communication skills to provide world-class customer service. The position demands a professional appearance, a positive attitude, and the ability to work effectively both independently and as part of a team. Responsibilities also include adhering to all safety and security protocols, maintaining the service drive cleanliness, disinfecting vehicles, and installing protective coverings on vehicles undergoing service. This position requires a dependable, highly organized individual who embraces a service-oriented mindset and displays strong work ethics. The Service Porter schedule is typically Monday through Friday, with shifts from 7:30 am to 4:30 pm or 8:30 am to 5:30 pm, offering consistent hours for work-life balance.