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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $16.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Sundays Off
Personal time off
Paid training
employee vehicle purchase plans
Health and wellness plan
401k
Saturday Lunches
discounts on products and services
Job Description
Fields Mercedes Benz of Jacksonville is a renowned automotive dealership specializing in the sales and service of Mercedes Benz vehicles. As a family owned and operated business, Fields Mercedes Benz of Jacksonville carries a strong tradition of excellence and a commitment to premium customer experience. The dealership operates in a dynamic and fast-paced environment, rooted in values such as safety, integrity, courtesy, presentation, and efficiency. Their approach is focused on not just selling cars, but fostering life-long relationships with their customers and encouraging team members to grow professionally through career advancement within the organization.
At Fields Mercedes Benz of Jack... Show More
At Fields Mercedes Benz of Jack... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Strong organizational and multitasking skills
- Ability to stand, walk, and lift regularly
- Valid in-state driver’s license and good driving record
- Ability to pass a background check
Job Qualifications
- Excellent verbal and written communication skills
- Ability to collaborate with the public, sometimes with several customers at a time
- Ability to collaborate with other dealership personnel
- Must be a team player with impeccable honesty and integrity
- Maintain a high level of professionalism, personal appearance, and conduct
- Must have a valid in-state driver’s license and good driving record
- Must pass a background check
Job Duties
- Ensure the customers are greeted, assisted and guided to the proper person
- Install seat, steering wheel, and floor protection in all vehicles taken in for service prior to returning a completed vehicle to a customer, remove the seat, steering wheel and floor covers and ID tags installed when vehicle was brought in for service
- Help to maintain the parking lot in an organized and efficient manner
- Move customer and dealership vehicles as directed
- Help inspect the vehicles for stains, debris and damages before returning the vehicle to the customer and report any damage to the management immediately
- Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier or service advisors
- Remain in the service write-up area unless performing another task as directed
- Understand and comply with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
- Check in loaner vehicles being returned by customers
- Help maintain the cleanliness of the customer drop off area
- Utilize all available information to ensure proper resolution of problems
- Provide prompt, efficient, and quality service to the customers and dealership
- Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
- Present self as a positive role model by demonstrating commitment to the department, customers, dealership, and company
- Attend training classes as directed by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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