Service Porter

Fields Mercedes Benz of Jacksonville is a renowned automotive dealership specializing in the sales and service of Mercedes Benz vehicles. As a family owned and operated business, Fields Mercedes Benz of Jacksonville carries a strong tradition of excellence and a commitment to premium customer experience. The dealership operates in a dynamic and fast-paced environment, rooted in values such as safety, integrity, courtesy, presentation, and efficiency. Their approach is focused on not just selling cars, but fostering life-long relationships with their customers and encouraging team members to grow professionally through career advancement within the organization.

At Fields Mercedes Benz of Jacksonville, the team is a vital component of the dealership’s success. The dealership places a high emphasis on hiring individuals who bring high integrity, positive energy, and a collaborative spirit. Employees are expected to provide premium service while upholding the dealership’s core values, contributing to an environment that is safe, respectful, and efficient. This commitment to quality customer service ensures that every visitor to the dealership feels valued and well-cared for.

The role offered by Fields Mercedes Benz of Jacksonville centers around supporting the customer service and vehicle service departments. The ideal candidate will be responsible for assisting customers, ensuring vehicles are prepared and returned in pristine condition, and maintaining an organized and professional workplace. Responsibilities include greeting customers promptly, installing and removing vehicle protection items such as seat and floor covers, and maintaining the cleanliness and organization of the parking lot and customer drop-off areas. Team members will be expected to move vehicles as needed and inspect returned vehicles for any damage or issues prior to handover.

This position values a proactive approach to customer satisfaction, encouraging employees to take initiative and deliver prompt and efficient service, overcoming obstacles when necessary. Employees must present themselves as positive role models through professionalism, commitment, and excellent communication. The dealership supports continued learning and growth by providing training opportunities to enhance skills and knowledge.

Fields Mercedes Benz of Jacksonville offers a supportive and family-oriented workplace where team members can build rewarding careers. The company promotes from within to nurture career development and values integrity and teamwork as foundations for success. Employment type may vary, with benefits that include paid training, personal time off, and wellness plans designed to support the health and well-being of employees. The dealership fosters an inclusive culture that respects each team member and prioritizes safety and efficiency in all operations, ensuring that customers and employees alike experience the highest standards of service.