Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Caviar Kaspia at The Mark Hotel is a distinguished dining establishment located within the iconic Mark Hotel, a cornerstone of luxury hospitality in New York City. Renowned for its exceptional culinary offerings and impeccable service, Caviar Kaspia is committed to delivering an unparalleled dining experience that combines classic elegance with contemporary sophistication. The restaurant prides itself on its commitment to quality, creativity, and guest satisfaction, making it a preferred destination for both locals and visitors seeking a premier gastronomic experience. The Mark Hotel itself is synonymous with luxury, blending traditional charm and modern amenities to provide a unique hospitality experience... Show More
Job Requirements
- Proficient in all aspects of dining service
- Knowledge of food and beverage as well as a passion to cultivate this skill
- Minimal experience with cost control systems to include food, beverage and labor percentages
- Effective style of management promoting a team atmosphere
- Ability to inspire staff to achieve their potential
- Basic understanding of food handling and sanitation requirements of the New York State department of health
- May be required to lift up to 30 lbs occasionally
- Possess a proven track record for guest satisfaction
Job Qualifications
- High school diploma
- College degree preferred
- Three years prior front of the house experience in a high-volume establishment
- Previous supervisory experience in a New York City dining establishment preferred
- Experience with In-Room Dining preferred
- Luxury hotel experience preferred
- Experience in various capacities of restaurant staff such as waiter, host, bartender, runner, etc. strongly preferred
- Participation in wine/beverage related program within the past five years preferred
Job Duties
- Uphold Caviar Kaspia at The Mark Hotel values and mission statement while performing positional responsibilities
- Demonstrate and promote Caviar Kaspia at The Mark Hotel culture, always positively representing the company
- Ensures that service is carried out in accordance with established policy
- Supervises personnel according to established personnel policies and procedures
- Assists in training and evaluating all dining room personnel and enforces food and beverage policies and procedures
- Assist with scheduling and payroll for the restaurant
- Assist beverage manager in training and implementation of beverage program, inventory, and product ordering procedures, compete processing and procedures
- Ensures sanitation compliance throughout food and beverage operations
- Handles customer complaints
- Always promotes positive public / employee relations
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Promote teamwork within the restaurant, creating a positive work environment
- Treat every customer, employee and vendor with respect and dignity
- Ensure the highest levels of organization are always maintained in the dining room and bar, and in-room dining without exception
- Learn basic InfoGenesis troubleshooting techniques
- Call InfoGenesis support when necessary
- Document and file departmental attendance, staff warnings, suspensions, and terminations in conjunction with director of human resources
- Perform other job-related activities as required or assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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