Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $63,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
tuition reimbursements
Profit-sharing
restricted stock units
Annual holiday bonus

Job Description

Texas Roadhouse is a renowned casual dining restaurant chain famous for serving mouth-watering steaks and providing legendary food and service. Established as a people-first company, Texas Roadhouse focuses on creating an enjoyable and supportive work environment where employees love what they do today while preparing for future career growth. The company prides itself on a culture that combines exceptional food quality with outstanding customer service, ensuring guests enjoy a memorable dining experience every time they visit. The organization emphasizes teamwork and inclusivity, fostering an atmosphere where employees feel valued and empowered to perform at their best. As a leader in the restaurant industry, Texas Roadhouse offers stable, rewarding employment opportunities with competitive salaries and benefits, making it an ideal choice for service-focused professionals.

The role of Service Manager at Texas Roadhouse is a crucial position responsible for overseeing all Front of House daily operations, managing the team of employees, and ensuring the delivery of legendary service and food to guests. This full-time role offers an annual salary ranging between $48,000 and $75,000, reflecting the importance of the position and the level of responsibility involved. A Service Manager at Texas Roadhouse not only drives sales and guest satisfaction but also enforces employment policies, ensures restaurant cleanliness, and promotes guest safety. They play a key role in training front-of-house staff, managing performance, and assisting in the development of employees through coaching and feedback. The manager also handles tasks related to liquor orders, cost control, and compliance with alcohol service regulations.

This position requires a leader who is passionate about people and dedicated to providing an exceptional guest experience. The Service Manager is responsible for recruiting, hiring, scheduling, task assignment, and fostering a positive and safe work environment through core values and operational goals. By organizing contests, theme nights, and incentives, the manager contributes to a fun workplace culture that motivates the team. Additionally, the Service Manager must understand and enforce safe food handling procedures to maintain the restaurant’s high standards. Overall, this role is perfect for candidates looking to advance their careers in restaurant management within a company that values growth, opportunity, and a supportive community.

Texas Roadhouse offers a comprehensive total rewards package to Restaurant Managers after 30 days of employment, which includes robust and competitive benefits such as medical plans, dental and vision insurance, paid vacations, parental and maternity leave, adoption assistance, disability insurance, life and accident coverage, identity theft protection, assistance programs, retirement plans, and tuition reimbursement. The company also encourages employees’ engagement with their communities, offers profit-sharing programs, stock units, and annual holiday bonuses. This makes Texas Roadhouse not only a place to work but a place to grow and thrive professionally and personally.

Job Requirements

  • High school diploma or equivalent
  • minimum of 2 years experience in a supervisory or management role in the restaurant industry
  • ability to work flexible hours including nights, weekends, and holidays
  • must be at least 21 years old to comply with liquor laws
  • strong customer service orientation
  • ability to stand and move for long periods
  • proficiency in using point-of-sale systems and management software

Job Qualifications

  • Previous management experience in a restaurant or hospitality environment
  • strong leadership and interpersonal skills
  • ability to manage and motivate a team
  • knowledge of food safety and alcohol service regulations
  • excellent communication and organizational skills
  • experience with scheduling and performance management
  • passion for delivering exceptional guest service

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with all employment policies and overseeing cleanliness and safety
  • providing or directing all Front of House training
  • managing performance of Front of House employees including evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • assisting with development of key employees through daily feedback and one-on-ones
  • reviewing applications, interviewing, and hiring or recommending hiring of Front of House employees
  • directing employee work including setting hours, scheduling, and task assignments
  • creating a fun and safe environment by following core values, operational goals, and implementing contests and incentives
  • understanding and practicing safe food handling procedures

Job Criteria

Experience

Mid Level (3-7 years)


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