Service Manager

Texas Roadhouse is a people-first company known for serving legendary food and providing legendary service. As a leading restaurant chain specializing in steaks and American cuisine, Texas Roadhouse has built a strong reputation for creating a welcoming environment where both guests and employees feel valued and appreciated. The company emphasizes a culture of fun, learning, and growth, encouraging employees to love what they do today while preparing for future opportunities. Known for its vibrant atmosphere, Texas Roadhouse offers a dynamic work environment where teamwork and exceptional guest experiences are top priorities.

The role of Service Manager at Texas Roadhouse is pivotal in ensuring that the front of house operations run smoothly and efficiently. This position requires an individual passionate about people and committed to delivering a legendary guest experience. The Service Manager is responsible for overseeing all front of house employees and daily operations, ensuring that service standards align with Texas Roadhouse's core values. Duties include driving sales, maintaining high standards of service, and ensuring guest satisfaction. The Service Manager also plays a key role in training staff, managing performance, controlling liquor costs, and ensuring compliance with employment policies and liquor laws.

In addition to management responsibilities, the Service Manager fosters a positive work environment by implementing contests, theme nights, and incentives for staff, promoting safety and cleanliness, and supporting the development of key employees through coaching and regular feedback. Texas Roadhouse offers flexible work schedules, career growth opportunities, and a fun culture that supports employee well-being and community engagement.

Texas Roadhouse provides a comprehensive total rewards package for its Restaurant Managers after 30 days of employment, including major medical plans, dental and vision insurance, paid vacation and parental leave, adoption assistance, disability and life insurance, identity theft protection, employee assistance programs, retirement plans, tuition reimbursements, profit sharing, and stock units. The company values diversity and is an equal opportunity employer committed to providing fair employment opportunities to all applicants regardless of race, religion, gender, or any other legally-protected status. This role is excellent for motivated individuals who thrive in fast-paced environments and are dedicated to exceptional guest service and employee development.