Service Manager

Texas Roadhouse is a renowned restaurant chain famous for its commitment to serving legendary food paired with legendary service. Established as a people-first company, Texas Roadhouse has built a reputation not only for its excellent steaks but also for fostering a vibrant, inclusive, and engaging work culture. The company prioritizes employee growth and development, supporting team members as they advance their careers while ensuring that customers receive exceptional dining experiences. Known for its fun culture, Texas Roadhouse emphasizes flexible work schedules, a supportive environment, and a comprehensive benefits package, reinforcing its dedication to employee satisfaction and well-being.

As a full-time Service Manager at Texas Roadhouse, you will play a pivotal role in overseeing all Front of House daily operations and managing the team responsible for delivering the company's signature legendary food and superior customer service. This leadership position requires a proactive approach to driving sales, enhancing guest satisfaction, and maintaining high standards in food handling, safety, and cleanliness. The Service Manager is tasked with enforcing employment policies and regulatory compliance, managing the training and performance evaluations of Front of House staff, and ensuring that the restaurant adheres to responsible alcohol service guidelines. In addition to staff management, the role includes supervising liquor orders, controlling costs, and supporting team members' professional development through regular coaching sessions and performance feedback.

The ideal candidate will be passionate about creating memorable guest experiences and leading a team to exceed service expectations consistently. You will be instrumental in fostering a motivating and fun workplace atmosphere by implementing contests, theme nights, and incentivizing staff performance aligned with the company’s core values and operational goals. Responsibility also extends to scheduling, task assignments, and recruitment efforts, as you will actively participate in reviewing applications, interviewing candidates, and recommending new hires. Safety and food handling standards will be rigorously maintained, ensuring every guest enjoys a secure and enjoyable environment.

Texas Roadhouse provides its employees with opportunities for career advancement and the chance to participate in a comprehensive rewards program. After 30 days of employment, full-time Restaurant Managers who meet eligibility requirements can access a variety of benefits, including best-in-class medical plans, dental and vision insurance, paid vacation and parental leave policies, adoption assistance, disability coverage, life and critical illness insurance, identity theft protection, and an employee assistance program. Additional perks include business travel insurance, a 401(k) retirement plan, flexible spending accounts, tuition reimbursement up to $5,250 annually, profit-sharing programs, restricted stock units, community support initiatives, and an annual holiday bonus.

Texas Roadhouse prides itself on being an equal opportunity employer, welcoming applicants from all backgrounds and committed to providing a non-discriminatory workplace environment. By joining Texas Roadhouse as a Service Manager, you embrace the opportunity to contribute to a thriving company culture dedicated to excellence in service and employee growth, while ensuring guests enjoy an outstanding dining experience every time they visit.