Service Manager

Morgan Properties is a prominent national real estate investment and management company, established in 1985 by Mitchell Morgan and headquartered in Conshohocken, Pennsylvania. Currently led by next-generation leaders Jonathan and Jason Morgan, the company has expanded its operations to own and manage a vast portfolio of over 400 apartment communities, totaling more than 110,000 units across 22 states. Morgan Properties is recognized as one of the three largest multifamily owners in the United States and holds the distinction of being the largest in Pennsylvania, Maryland, and New York. With a workforce exceeding 2,600 employees, Morgan Properties is known for its swift decision-making capabilities, strong capital relationships, and operational excellence within the multifamily housing industry.

Morgan Properties is actively seeking an experienced Service Manager to lead maintenance operations at their 302-unit community located in Centerville, Ohio. This full-time position offers a competitive hourly wage of $30.00 to $35.00, complemented by a $1,000 sign-on bonus and a $300 quarterly Morgan Essentials bonus. The role operates on a Monday through Friday schedule from 8:30 AM to 5:00 PM, with a rotating on-call requirement.

As a Service Manager at Morgan Properties, you will be entrusted with leading a skilled maintenance team while fostering a collaborative and safety-first culture. You will oversee daily maintenance work, including managing work orders, apartment turns, and preventative maintenance programs. Your expertise will cover a wide range of technical areas, including advanced HVAC, plumbing, electrical, appliance, carpentry, and general maintenance repairs. Additionally, you will manage inventory, vendor relationships, maintenance budgets, and purchasing to ensure efficient and effective operations.

A key aspect of the role involves ensuring every repair is completed with exceptional quality workmanship and outstanding customer service. You will collaborate closely with the Community Manager and Regional Service Manager to maintain a beautiful, well-operated property that residents are proud to call home. The ideal candidate will have robust leadership experience supervising and coaching maintenance teams and strong technical knowledge across multiple maintenance disciplines. Certifications such as EPA/HVAC are strongly preferred, and CPO certification is considered a plus.

Morgan Properties offers a comprehensive benefits package that includes competitive pay and growth opportunities, generous paid time off and holidays, a 401(k) plan with company match, employee apartment discounts, and ongoing training and career advancement opportunities. The company values leaders who take ownership, act with integrity, and are committed to delivering a superior resident experience. By joining Morgan Properties, you will be part of a dynamic team that empowers you to make a tangible difference every day and contribute to the success of one of Centerville's premier apartment communities.