Job Overview

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Compensation

Hourly
Range $22.00 - $24.00
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Benefits

weekly pay
bonus program
Free Shift Meals
meal discounts
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Benefits
Cash Referral Program
Recognition Program
Community involvement
Training Contests
Slip resistant shoes program

Job Description

Buffalo Wild Wings, Inc. is a renowned sports bar and restaurant chain that has earned its reputation as the ultimate destination for sports enthusiasts and casual diners alike. Founded in 1982, Buffalo Wild Wings has grown to be a leader in the restaurant industry, celebrated for its vibrant atmosphere, wide selection of wings and sauces, and a commitment to creating memorable experiences for its guests. This establishment thrives on a culture of high energy and team camaraderie, attracting individuals who are passionate about hospitality, sports, and team spirit. The brand is not only recognized for its quality food and entertainment but also for offering an engaging workplace environment where employees can flourish professionally and personally. As part of Inspire Brands, a multi-brand restaurant company, Buffalo Wild Wings benefits from shared resources and innovative strategies that bolster its operations and guest services.

The Service Manager role at Buffalo Wild Wings is a dynamic and critical position designed for those who are eager to advance their career in restaurant management. This role focuses heavily on overseeing takeout operations and enhancing the guest entry experience, ensuring that every customer interaction exudes the excitement and quality that the brand promises. Service Managers at Buffalo Wild Wings act as on-floor leaders during shifts, working closely with team members to coordinate tasks, solve problems, and maintain high standards of service and cleanliness.

Ideal candidates are motivated individuals who bring a passion for team coaching, a strong understanding of operational processes, and the ability to foster positive guest experiences consistently. This position offers a competitive hourly wage of $22.00 to $24.00 and includes eligibility for overtime based on applicable laws and company policies. The hourly pay may vary depending on experience, location, and training, providing flexibility and growth opportunities for the right candidate.

Buffalo Wild Wings emphasizes career development and continuous learning through best-in-class training programs and advancement opportunities, making it an excellent place for aspiring managers to build invaluable skills. The company also values diversity and inclusion, welcoming applicants from all backgrounds and experiences, with a special emphasis on community involvement and employee well-being. Benefits such as weekly pay, bonus programs, free shift meals, paid time off, medical and dental insurance, and tuition benefits are part of the comprehensive package offered to employees, spotlighting the company’s dedication to supporting its team both on and off the clock.

In summary, joining Buffalo Wild Wings as a Service Manager means stepping into a role where energy, enthusiasm, and leadership are not only encouraged but expected. Candidates will find themselves part of a fast-paced, supportive environment that prizes excellence in service and offers a pathway to a fulfilling career in the food and beverage industry. Whether you’re a sports lover or simply someone who enjoys working with people in a lively setting, Buffalo Wild Wings provides the platform to ignite your professional journey and create moments worth sharing with your team and guests.

Job Requirements

  • High school diploma or equivalent
  • preferably 2 years of restaurant or bar management experience
  • knowledge of labor laws, health codes, and safety procedures
  • passion for training and developing team
  • excellent communication skills
  • ability to manage shift operations
  • commitment to exceptional customer service

Job Qualifications

  • At least 2 years of restaurant or bar management experience preferred
  • general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures
  • strong passion for training and developing team members
  • effective communication and leadership skills
  • ability to work in a fast-paced environment

Job Duties

  • Oversee takeout operations
  • manage guest entry experience
  • assist in managing shift operations
  • coach team members to ensure effective task performance
  • maintain high standards of service and cleanliness
  • create legendary guest experiences
  • collaborate with other managers to optimize restaurant operations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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