Service Manager

Texas Roadhouse is a dynamic and people-first restaurant company renowned for serving legendary steaks and providing exceptional guest experiences. As a staple in the casual dining industry, Texas Roadhouse has built its reputation on the core values of legendary food and legendary service. The company prides itself on creating a work environment that emphasizes not only the quality of the food served but also the quality of relationships built with guests and team members. Known for its lively atmosphere and commitment to customer satisfaction, Texas Roadhouse continually seeks passionate individuals who are ready to contribute to a culture of excellence and growth. With a focus on loving the work done each day and preparing employees for future success, Texas Roadhouse offers a vibrant and rewarding workplace that values teamwork, professional development, and community engagement.

The Service Manager role at Texas Roadhouse plays a critical part in supporting the company's mission to deliver legendary food and service. This position entails overseeing all Front of House daily operations and managing the Front of House team to ensure guests receive outstanding dining experiences. The Service Manager is responsible for driving sales, maintaining high standards of service, and ensuring guest satisfaction. This role requires strong leadership skills, a passion for people, and the ability to create an engaging and safe environment for staff and guests alike. The Service Manager oversees training, performance management, and compliance with employment policies, as well as the enforcement of liquor laws and responsible alcohol service. This position also involves managing liquor orders and costs, scheduling, and creating incentives to motivate the team.

At Texas Roadhouse, a Service Manager will find a fun and flexible work culture with numerous opportunities for career advancement. Employees enjoy a supportive atmosphere that includes friendly competitions, recognition programs, and formal training sessions designed to enhance skills and promote professional growth. The company offers a comprehensive total rewards package to eligible Restaurant Managers after 30 days of employment. Benefits include access to best-in-class medical plans, dental and vision insurance, extensive paid time off options, adoption assistance, various types of disability and life insurance, identity theft protection, and employee assistance programs. Additionally, employees can participate in 401(k) retirement plans, flexible spending accounts, tuition reimbursements, profit-sharing programs, stock unit programs, and community support opportunities. Texas Roadhouse is committed to fostering an inclusive workplace by providing equal employment opportunities to all qualified individuals regardless of race, color, religion, age, gender identity, disability status, veteran status, sexual orientation, citizenship, or any other protected characteristic. If you are passionate about people and delivering legendary food and service, Texas Roadhouse welcomes you to join their team as a Service Manager and be part of a company that values its employees and guests equally.