Job Overview
Benefits
weekly pay
bonus program
Free Shift Meals
meal discounts
best in class training
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
wellbeing support tool
Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Training Contests
Igniting Dreams Grant Program
Job Description
Buffalo Wild Wings, Inc. is a renowned American casual dining restaurant and sports bar franchise that has established itself as a premier destination for sports enthusiasts and food lovers alike. Known for its vibrant atmosphere, extensive selection of wings, craft beers, and high-energy environment, Buffalo Wild Wings offers a unique dining experience that blends great food with thrilling sports action. The company maintains a dynamic culture centered around teamwork, guest satisfaction, and continuous growth, which makes it an exciting place for individuals looking to advance their restaurant management careers. As part of their commitment to fostering talent, Buffalo Wild Wings emphasizes providing opportunities that help team members build lasting skills and meaningful experiences within the hospitality industry. This position is ideal for those who are passionate about both service and leadership, offering a platform for growth whether within the Buffalo Wild Wings system or in future professional endeavors.
The role of a Service Manager at Buffalo Wild Wings is integral to the success and smooth operation of the restaurant. Entrusted with overseeing takeout operations and managing the guest entry experience, the Service Manager plays a critical role in ensuring every customer interaction is outstanding. In addition to assisting with shift operations management, this position involves coaching and mentoring team members, thereby enhancing their ability to perform tasks effectively and efficiently. The Service Manager contributes to creating legendary experiences by maintaining high service standards and fostering a welcoming environment for all guests. This role not only demands strong leadership skills but also a deep understanding of operational procedures, guest service excellence, and team development. The Service Manager is a vital link between the frontline staff and higher management, ensuring seamless communication and execution of company priorities. Working at Buffalo Wild Wings also means having access to comprehensive benefits such as weekly pay, bonus programs, meal discounts, best-in-class training, advancement opportunities, and medical coverage, which supports both personal and professional well-being. This employment opportunity offers a career path that combines passion, energy, and continuous learning within a vibrant and supportive community. Whether you are a seasoned restaurant manager or aiming to step into the management arena, Buffalo Wild Wings provides the environment and resources to thrive and succeed.
The role of a Service Manager at Buffalo Wild Wings is integral to the success and smooth operation of the restaurant. Entrusted with overseeing takeout operations and managing the guest entry experience, the Service Manager plays a critical role in ensuring every customer interaction is outstanding. In addition to assisting with shift operations management, this position involves coaching and mentoring team members, thereby enhancing their ability to perform tasks effectively and efficiently. The Service Manager contributes to creating legendary experiences by maintaining high service standards and fostering a welcoming environment for all guests. This role not only demands strong leadership skills but also a deep understanding of operational procedures, guest service excellence, and team development. The Service Manager is a vital link between the frontline staff and higher management, ensuring seamless communication and execution of company priorities. Working at Buffalo Wild Wings also means having access to comprehensive benefits such as weekly pay, bonus programs, meal discounts, best-in-class training, advancement opportunities, and medical coverage, which supports both personal and professional well-being. This employment opportunity offers a career path that combines passion, energy, and continuous learning within a vibrant and supportive community. Whether you are a seasoned restaurant manager or aiming to step into the management arena, Buffalo Wild Wings provides the environment and resources to thrive and succeed.
Job Requirements
- Preferably, you have 2 years of restaurant or bar management experience
- You have a general knowledge of labor laws, health codes, safe food handling and sanitation
- You have a general knowledge of responsible alcohol service, safety and security systems and procedures
- You have a passion for training and developing your team
- Willingness to work flexible hours including nights and weekends
- Ability to stand for extended periods
- Effective interpersonal and communication skills
Job Qualifications
- Minimum of 2 years of restaurant or bar management experience preferred
- General knowledge of labor laws, health codes, safe food handling and sanitation
- Understanding of responsible alcohol service, safety and security procedures
- Strong passion for training and developing team members
- Excellent communication and leadership skills
- Ability to manage multiple tasks in a fast-paced environment
- Prior experience using computer operations for restaurant management
Job Duties
- Oversee takeout operations
- Manage guest entry experience
- Assist in managing shift operations
- Coach team members to ensure effective task performance
- Maintain high service standards to create legendary guest experiences
- Ensure compliance with health and safety regulations
- Facilitate communication between staff and management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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