Service Manager

Jim N Nicks Management, LLC is a renowned hospitality company best known for its authentic BBQ dining experience. With a strong foundation in delivering exceptional food and service, this company has cultivated a warm and inviting atmosphere for guests and employees alike. Jim N Nicks’ commitment to quality and tradition is reflected in every aspect of their business, from the kitchen to the dining room. As an established leader in the restaurant industry, the company champions a culture where their team members, guests, and food quality are prioritized equally, ensuring a memorable dining experience for all who visit. The company operates with a clear set of core values that emphasize honesty, respect, commitment, discipline, and support, fostering a collaborative and family-like environment.

The Front of House Service Manager position is a pivotal role within this dynamic setting. This role entails delivering uncompromised excellence at all times, ensuring that every team member is supported and that guests receive top-tier service. The Service Manager is accountable for overseeing the execution of all front-of-house positions, maintaining high standards for food quality, guest satisfaction, safety, sanitation, and cleanliness. This role is vital for upholding the company's recipes, operational standards, and procedures, which together help maintain the consistency and quality that Jim N Nicks is known for.

The position offers competitive pay and thrives in an upbeat, exciting, and fun work environment. Employees are encouraged to grow through opportunities for advancement while enjoying comprehensive benefits such as medical, dental, and vision insurance, a 401K plan, employer-paid life insurance, vacation time, Life Assistance Program, and a Team Member Assistance Fund. The organization is firmly committed to equal employment opportunities, embracing diversity in all forms and providing reasonable accommodations as needed.

Day-to-day responsibilities for the Service Manager extend beyond management; this person acts as a pillar of support for the team, balancing multiple priorities and fostering positive communication in a fast-paced setting. Physical endurance is required, with duties involving prolonged standing and manual handling of items weighing up to 50 pounds. The role demands a passionate, positive, and motivated individual who respects health, safety, and sanitation protocols and holds themselves and others accountable to Jim N Nicks’ high operational standards. Candidates with a high school diploma or equivalent are invited to apply, reflecting the company’s inclusive employment approach. This is an ideal opportunity for someone eager to contribute to a vibrant restaurant environment where they can make a tangible impact daily.