Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
401(k) retirement plan
flexible spending accounts
tuition reimbursements
profit-sharing program
Annual holiday bonus
Job Description
Texas Roadhouse is a well-established restaurant chain known for its dedication to serving legendary food alongside legendary service. With a vibrant culture focused on people first, Texas Roadhouse cultivates an environment filled with energy and passion for hospitality. The company prides itself on more than just steaks; it’s about loving the work, being part of a team, and fostering growth both personally and professionally. Established as a leader in casual dining, Texas Roadhouse offers a fun atmosphere where employees are considered family, and the guests' experiences are elevated through attentive and friendly service.
The role of Service Manager at Texas Roadhouse is a key leadership position designed for those who are passionate about people and exceptional guest service. This role carries the responsibility of overseeing all Front of House daily operations. As Service Manager, you will manage all Front of House employees, ensuring that both Legendary Food and Legendary Service are consistently delivered to guests, creating memorable dining experiences. This position requires a leader who is skilled in motivating teams, managing performance, and maintaining high standards of safety and cleanliness. Additionally, the Service Manager plays an integral role in compliance enforcement, including employment policies and liquor laws.
Texas Roadhouse emphasizes the importance of employee development and engagement. As a Service Manager, you will be involved in frontline training and coaching, managing employee schedules, and driving initiatives that foster a fun, safe, and productive workplace. The role requires handling liquor orders and cost controls, conducting performance evaluations, and supporting your team’s career growth through ongoing feedback and development opportunities.
Texas Roadhouse offers a dynamic work culture highlighted by flexible schedules, competitive benefits, and career advancement paths. With a comprehensive total rewards package available to eligible Restaurant Managers after just 30 days, you can enjoy benefits such as top-tier medical plans, dental and vision insurance, paid vacation and parental leave, adoption assistance, and retirement planning options. There are also formal training programs, incentive contests, and a supportive team atmosphere that keeps employees motivated and connected to the company’s core values.
Joining Texas Roadhouse as a Service Manager means becoming part of a people-centric company committed to equality and diversity, with equal employment opportunities irrespective of race, gender, age, or other protected statuses. If you are ready to lead, inspire, and contribute to an established brand renowned for outstanding food and service, Texas Roadhouse invites you to apply and start a rewarding career that prepares you for tomorrow’s opportunities today.
The role of Service Manager at Texas Roadhouse is a key leadership position designed for those who are passionate about people and exceptional guest service. This role carries the responsibility of overseeing all Front of House daily operations. As Service Manager, you will manage all Front of House employees, ensuring that both Legendary Food and Legendary Service are consistently delivered to guests, creating memorable dining experiences. This position requires a leader who is skilled in motivating teams, managing performance, and maintaining high standards of safety and cleanliness. Additionally, the Service Manager plays an integral role in compliance enforcement, including employment policies and liquor laws.
Texas Roadhouse emphasizes the importance of employee development and engagement. As a Service Manager, you will be involved in frontline training and coaching, managing employee schedules, and driving initiatives that foster a fun, safe, and productive workplace. The role requires handling liquor orders and cost controls, conducting performance evaluations, and supporting your team’s career growth through ongoing feedback and development opportunities.
Texas Roadhouse offers a dynamic work culture highlighted by flexible schedules, competitive benefits, and career advancement paths. With a comprehensive total rewards package available to eligible Restaurant Managers after just 30 days, you can enjoy benefits such as top-tier medical plans, dental and vision insurance, paid vacation and parental leave, adoption assistance, and retirement planning options. There are also formal training programs, incentive contests, and a supportive team atmosphere that keeps employees motivated and connected to the company’s core values.
Joining Texas Roadhouse as a Service Manager means becoming part of a people-centric company committed to equality and diversity, with equal employment opportunities irrespective of race, gender, age, or other protected statuses. If you are ready to lead, inspire, and contribute to an established brand renowned for outstanding food and service, Texas Roadhouse invites you to apply and start a rewarding career that prepares you for tomorrow’s opportunities today.
Job Requirements
- High school diploma or equivalent
- minimum 2 years management experience in restaurant or hospitality
- ability to work flexible hours including nights, weekends, and holidays
- strong leadership and communication skills
- ability to manage multiple priorities and operate in a fast-paced environment
- knowledge of food safety and responsible alcohol service
- ability to handle physical aspects of the job including standing for long periods
Job Qualifications
- High school diploma or equivalent
- previous management experience in a restaurant or hospitality environment
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proven ability to drive sales and enhance guest satisfaction
- knowledge of liquor laws and responsible alcohol service
- ability to train and develop employees
- effective problem-solving and decision-making skills
Job Duties
- Driving sales, steps of service, and guest satisfaction
- enforcing compliance with all employment policies and overseeing cleanliness and safety
- providing or directing all Front of House training
- managing performance of Front of House employees including conducting evaluations, coaching, and discipline
- managing liquor orders and controlling liquor costs
- enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- developing key employees through daily feedback and one-on-ones
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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