Service Manager

Buffalo Wild Wings, Inc. is a dynamic and vibrant restaurant chain known for its energetic atmosphere, delicious wings, and extensive beer selection. Founded in 1982, this popular sports bar and restaurant chain has grown to become a favorite destination for sports fans and food lovers alike. With hundreds of locations across the United States and internationally, Buffalo Wild Wings combines a passion for sports with a commitment to providing memorable guest experiences and fostering a strong team culture. The company is dedicated to delivering high-quality food and outstanding service in an environment that feels like a community hub where fans can gather, celebrate, and create moments worth sharing.

Working at Buffalo Wild Wings means joining a brand with a unique culture characterized by excitement, teamwork, and a genuine passion for hospitality. The company places a strong emphasis on employee growth and career development, offering comprehensive training programs and advancement opportunities for those who demonstrate leadership potential and a desire to succeed. Employment with Buffalo Wild Wings comes with a range of attractive benefits, including competitive weekly pay, an extensive bonus program, free shift meals and discounts, and paid time off, ensuring employees feel valued and supported.

The Service Manager role at Buffalo Wild Wings is a critical position that blends leadership, operational oversight, and excellent customer service. As a Service Manager, you will play a key part in managing takeout operations and guest entry experiences, essential components to maintaining the smooth, efficient functioning of the restaurant. This position requires assisting in managing shift operations and coaching team members to perform their tasks effectively, ensuring that the overall guest experience is nothing short of legendary.

In this role, your responsibilities will extend to being a motivating leader who inspires and develops the team. You will help manage labor, ensure compliance with health codes and safety standards, and maintain a well-organized and welcoming environment. Your strong communication skills and ability to lead by example will be instrumental in creating a positive atmosphere that encourages teamwork and a passion for great service. Additionally, you will contribute to sustaining Buffalo Wild Wings’ reputation as the home of the greatest of all times by consistently delivering top-notch service and fostering a culture of continuous learning and improvement.

Buffalo Wild Wings offers comprehensive support to its Service Managers through best-in-class training programs, continuous learning opportunities, and access to resources such as wellness tools and community involvement initiatives. The company promotes a healthy work-life balance, providing benefits such as a 401(k) retirement plan, tuition benefits, medical, dental and vision insurance options, and paid time off. Moreover, employees are recognized regularly through structured recognition programs and other incentives, helping create a motivating and enjoyable work environment that encourages personal and professional growth.

At Buffalo Wild Wings, your career path is supported every step of the way, whether you plan to grow within the organization or pursue new opportunities elsewhere. The company values diverse backgrounds and encourages all applicants to apply, emphasizing inclusivity and equal employment opportunities. Joining Buffalo Wild Wings means becoming part of a team that values energy, enthusiasm, and dedication, and provides the platform to build a rewarding career in the restaurant and hospitality industry.