Service Manager

The role of Service Manager at Texas Roadhouse is vital to maintaining the restaurant's reputation for legendary food and legendary service. As a Service Manager, you will oversee all Front of House daily operations, ensuring that customers receive an exceptional dining experience from the moment they walk in the door. This includes managing all Front of House employees, driving sales, and monitoring steps of service and guest satisfaction. You will work closely with all management team members to ensure compliance with employment policies, a clean and safe restaurant environment, and the enforcement of liquor laws and responsible alcohol service guidelines.

In this role, you will be responsible for providing or directing training for Front of House employees, managing their performance through coaching, evaluations, and discipline, and assisting with the development of key team members. Hiring and scheduling duties are also under your purview, including reviewing applications and conducting interviews for new employees. The Service Manager is expected to create a fun, safe, and engaging workplace by implementing contests, theme nights, and incentives to motivate staff.

Texas Roadhouse offers a vibrant culture with flexible schedules, employee discounts, friendly competitions, recognition programs, formal training, and significant career growth opportunities. The company supports its Restaurant Managers with a comprehensive total rewards package that includes medical, dental, and vision insurance, paid vacation and various leave options, adoption assistance, disability coverage, life and accident insurance, identity theft protection, employee assistance programs, business travel insurance, retirement plans, flexible spending accounts, tuition reimbursement, profit-sharing, and stock programs. This rewarding opportunity is designed for those passionate about people and delivering legendary guest experiences.