Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
tuition reimbursements
profit-sharing program
restricted stock units program
community support opportunities
Annual holiday bonus
Job Description
Texas Roadhouse is a renowned casual dining restaurant chain known for its legendary food and exceptional service. Established with a people-first approach, Texas Roadhouse stands out for its commitment not only to serving high-quality steaks but also to fostering a workplace culture where employees can thrive and prepare for future career growth. Renowned for its authentic, Western-themed ambiance, the company has built a loyal customer base by delivering memorable dining experiences that combine flavorful dishes with friendly, attentive service.
Texas Roadhouse is currently looking for a legendary Service Manager to join their team. This role focuses on overseeing all Front of House daily operations to ensure the delivery of Legendary Food and Legendary Service to every guest. The Service Manager is a pivotal part of the company’s leadership team, responsible for managing Front of House employees, driving sales, maintaining high standards of cleanliness, and guaranteeing the safety of guests in the restaurant at all times. This is a full-time position that offers a supportive and fun work environment with opportunities for career advancement within the company.
The ideal candidate for the Service Manager position will have a passion for people and excellent guest service skills. They will be deeply involved in training, coaching, and developing Front of House employees to help them realize their potential. Key responsibilities include managing liquor orders and controlling liquor costs, enforcing liquor laws and responsible alcohol service guidelines, and driving operational excellence through scheduling and task assignments. The role also involves conducting performance evaluations, coaching employees on their performance, and handling hiring decisions for Front of House staff.
Texas Roadhouse thrives on a culture of recognition, competition, and community involvement. As a part of their management team, the Service Manager will create a fun and safe environment, lead staff incentives, contests, and theme nights, and uphold the company’s core values. In addition to competitive wages, Texas Roadhouse offers a comprehensive total rewards package that includes medical, dental, and vision insurance, paid vacation and parental leave, tuition reimbursement, a 401(k) retirement plan, profit-sharing programs, and various insurance coverages. The company is also committed to diversity, equity, and inclusion, welcoming applicants from all backgrounds and ensuring equal employment opportunities for everyone.
Working at Texas Roadhouse as a Service Manager means embracing a dynamic role that combines leadership, customer service, and operational management. The company provides formal training and flexible scheduling, encouraging employees to grow their skills and advance their careers while enjoying a vibrant and supportive workplace. For those passionate about hospitality and creating memorable dining experiences, this role offers an exciting opportunity to join a celebrated brand dedicated to legendary food and legendary service.
Texas Roadhouse is currently looking for a legendary Service Manager to join their team. This role focuses on overseeing all Front of House daily operations to ensure the delivery of Legendary Food and Legendary Service to every guest. The Service Manager is a pivotal part of the company’s leadership team, responsible for managing Front of House employees, driving sales, maintaining high standards of cleanliness, and guaranteeing the safety of guests in the restaurant at all times. This is a full-time position that offers a supportive and fun work environment with opportunities for career advancement within the company.
The ideal candidate for the Service Manager position will have a passion for people and excellent guest service skills. They will be deeply involved in training, coaching, and developing Front of House employees to help them realize their potential. Key responsibilities include managing liquor orders and controlling liquor costs, enforcing liquor laws and responsible alcohol service guidelines, and driving operational excellence through scheduling and task assignments. The role also involves conducting performance evaluations, coaching employees on their performance, and handling hiring decisions for Front of House staff.
Texas Roadhouse thrives on a culture of recognition, competition, and community involvement. As a part of their management team, the Service Manager will create a fun and safe environment, lead staff incentives, contests, and theme nights, and uphold the company’s core values. In addition to competitive wages, Texas Roadhouse offers a comprehensive total rewards package that includes medical, dental, and vision insurance, paid vacation and parental leave, tuition reimbursement, a 401(k) retirement plan, profit-sharing programs, and various insurance coverages. The company is also committed to diversity, equity, and inclusion, welcoming applicants from all backgrounds and ensuring equal employment opportunities for everyone.
Working at Texas Roadhouse as a Service Manager means embracing a dynamic role that combines leadership, customer service, and operational management. The company provides formal training and flexible scheduling, encouraging employees to grow their skills and advance their careers while enjoying a vibrant and supportive workplace. For those passionate about hospitality and creating memorable dining experiences, this role offers an exciting opportunity to join a celebrated brand dedicated to legendary food and legendary service.
Job Requirements
- High school diploma or equivalent
- prior experience in a supervisory or management role in hospitality or restaurant industry
- knowledge of health and safety regulations
- ability to work flexible hours including evenings, weekends, and holidays
- strong organizational and problem-solving skills
- valid identification for alcohol service compliance
- basic computer skills for scheduling and reporting
Job Qualifications
- Proven experience in restaurant or hospitality management
- strong leadership and interpersonal skills
- excellent customer service abilities
- knowledge of liquor laws and responsible alcohol service
- ability to manage schedules and handle multiple tasks
- effective communication and coaching skills
- ability to enforce policies and maintain cleanliness and safety standards
Job Duties
- Driving sales, steps of service, and guest satisfaction
- enforcing compliance with employment policies and overseeing cleanliness and safety
- providing or directing all Front of House training
- managing performance of Front of House employees including evaluations, coaching, and discipline
- managing liquor orders and controlling liquor costs
- enforcing liquor laws and Responsible Alcohol Service guidelines
- assisting with development of key employees and providing daily feedback
- reviewing applications, interviewing, and hiring Front of House employees
- directing work schedules and assigning tasks
- creating a fun and safe environment through contests, theme nights, and staff incentives
- understanding and practicing safe food handling procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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