Job Overview
Benefits
weekly pay
bonus program
Free Shift Meals
meal discounts
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Community involvement
Recognition Program
Slip resistant shoes program
Training Contests
Job Description
Buffalo Wild Wings is a leading casual dining restaurant specializing in wings, beer, and sports entertainment, widely recognized for its vibrant atmosphere and commitment to providing an exceptional guest experience. Founded in 1982, the company has grown into a nationally renowned sports bar and restaurant chain with locations across the United States and beyond. Known for combining delicious food, a friendly staff, and a passion for sports, Buffalo Wild Wings offers a dynamic workplace where both guests and team members can thrive. With a focus on community, teamwork, and fun, Buffalo Wild Wings continually creates an energetic environment that encourages employees to grow their careers within the system or pursue new opportunities inspired by their experiences here.
As a Service Manager at Buffalo Wild Wings, your primary responsibility is overseeing takeout operations and managing the guest entry experience to ensure all visitors receive remarkable service. This role is pivotal in orchestrating shift operations, including coaching and supporting team members to perform their tasks efficiently and effectively. Service Managers play a key role in creating legendary experiences for guests by maintaining high standards of hospitality, managing operational flow, and resolving issues promptly. This position offers a career path within a company that values continuous learning, providing best-in-class training, advancement opportunities, and a variety of benefits designed to support individual and professional growth. Service Managers contribute significantly to the contagious energy of the restaurant's atmosphere while fostering a culture that values respect, enthusiasm, and dedication to the guest experience. Employees at Buffalo Wild Wings also enjoy a range of benefits such as weekly pay, bonus programs, meal discounts, paid time off, health benefits including medical, dental, and vision insurance, as well as unique offerings like tuition benefits and community involvement opportunities. This is an excellent opportunity for individuals passionate about restaurant management, team leadership, and delivering exceptional dining experiences in a fast-paced, sports-focused environment. Buffalo Wild Wings invites applicants from all backgrounds and encourages those with prior management experience or a strong passion for hospitality to join their team and be part of a workplace that fuels moments worth sharing every day.
As a Service Manager at Buffalo Wild Wings, your primary responsibility is overseeing takeout operations and managing the guest entry experience to ensure all visitors receive remarkable service. This role is pivotal in orchestrating shift operations, including coaching and supporting team members to perform their tasks efficiently and effectively. Service Managers play a key role in creating legendary experiences for guests by maintaining high standards of hospitality, managing operational flow, and resolving issues promptly. This position offers a career path within a company that values continuous learning, providing best-in-class training, advancement opportunities, and a variety of benefits designed to support individual and professional growth. Service Managers contribute significantly to the contagious energy of the restaurant's atmosphere while fostering a culture that values respect, enthusiasm, and dedication to the guest experience. Employees at Buffalo Wild Wings also enjoy a range of benefits such as weekly pay, bonus programs, meal discounts, paid time off, health benefits including medical, dental, and vision insurance, as well as unique offerings like tuition benefits and community involvement opportunities. This is an excellent opportunity for individuals passionate about restaurant management, team leadership, and delivering exceptional dining experiences in a fast-paced, sports-focused environment. Buffalo Wild Wings invites applicants from all backgrounds and encourages those with prior management experience or a strong passion for hospitality to join their team and be part of a workplace that fuels moments worth sharing every day.
Job Requirements
- preferably two years of restaurant or bar management experience
- knowledge of labor laws
- health codes
- safe food handling and sanitation
- responsible alcohol service
- safety and security systems and procedures
- computer literacy
- passion for team training and development
Job Qualifications
- preferably two years of restaurant or bar management experience
- general knowledge of labor laws
- health codes
- safe food handling and sanitation
- responsible alcohol service
- safety and security systems and procedures
- computer operations knowledge
- passion for training and developing team members
Job Duties
- oversee takeout operations and guest entry experience
- assist in managing shift operations
- coach team members to ensure tasks are performed effectively
- create legendary experiences for guests
- maintain high standards of hospitality and service
- resolve guest issues promptly
- support operational flow during shifts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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