Service Manager

Texas Roadhouse is a renowned American restaurant chain, famous for its commitment to delivering legendary food and legendary service. Established with a people-first philosophy, the company prioritizes the well-being and growth of its employees while delivering exceptional steakhouse dining experiences to its guests. Texas Roadhouse operates with a vibrant culture that blends fun, hard work, and teamwork, encouraging employees to grow and thrive within their roles. With numerous locations nationwide, Texas Roadhouse is a leader in the casual dining industry, known for its inviting atmosphere, quality meals, and focus on customer satisfaction.

The role at Texas Roadhouse is that of a Service Manager, a critical leadership position responsible for overseeing all Front of House operations in the restaurant. This full-time role offers a competitive annual salary range from $70,304 to $90,000, with eligibility for bonuses based on store performance. The Service Manager ensures that Texas Roadhouse continues to provide the high standards of service and food quality that guests expect. This includes managing Front of House employees, maintaining strict compliance with employment policies, and ensuring a safe and clean environment for both guests and staff.

In this role, the Service Manager drives sales, maintains the steps of service, and continuously seeks to enhance guest satisfaction. They play a key role in training and developing employees, providing feedback, conducting performance evaluations, and managing schedules to optimize restaurant operations. An essential duty includes overseeing liquor orders, controlling costs, and enforcing the Responsible Alcohol Service guidelines to guarantee compliance with applicable liquor laws. The manager also creates a welcoming and enjoyable workplace culture by organizing contests, theme nights, and incentives, all aligned with the company’s core values and operational goals.

Texas Roadhouse fosters a supportive work environment with flexible schedules and opportunities for career advancement through formal training programs. Managers enjoy an extensive benefits package after just 30 days of employment, including access to best-in-class medical plans, dental and vision insurance, paid time off, and various other protections and assistance programs. Employees can also benefit from retirement plans, profit-sharing programs, tuition reimbursement, and community support initiatives. This environment is ideal for candidates who are passionate about hospitality, enjoy leading teams, and want to grow their careers while making a lasting impact on guest experiences.