Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401k Retirement Plan
flexible spending accounts
Tuition Reimbursement
Profit-sharing
restricted stock units
community support opportunities
Annual holiday bonus
Job Description
Texas Roadhouse is a renowned American restaurant chain celebrated for its commitment to delivering legendary food and legendary service. Established with a people-first philosophy, Texas Roadhouse places emphasis not just on the quality of their steaks and meals, but also on creating an exceptional environment for both guests and employees. This dedication to hospitality and excellence has made Texas Roadhouse a popular destination for steak lovers and families seeking a memorable dining experience. The company’s culture fosters growth, teamwork, and a passion for quality and service, making it an ideal workplace for those eager to thrive in the hospitality and food service industry.
The role of a Service Manager at Texas Roadhouse is pivotal to maintaining the high standards of guest satisfaction and operational excellence. This full-time position, offering a competitive annual salary range of $60,000 to $75,000, demands a dynamic leader who thrives in managing front-of-house operations and mentoring staff to achieve their best. A Service Manager is responsible for overseeing daily activities in the restaurant’s Front of House, ensuring that every customer receives exceptional service from the moment they walk in until they leave. This leadership role involves guiding service team members, driving sales, enforcing compliance with employment and food safety policies, and managing liquor orders and costs meticulously.
Beyond operational duties, the Service Manager plays a crucial role in employee development, involving recruitment, training, performance evaluations, coaching, and maintaining a safe and enjoyable working environment. The position requires a strong balance of managerial skills and a passion for people, as the manager must cultivate a culture that mirrors Texas Roadhouse’s core values. The job also includes enforcing Responsible Alcohol Service guidelines and creating engaging staff activities, which contribute to the restaurant’s lively and fun atmosphere. For those interested in a career that combines leadership in hospitality with opportunities for growth and community involvement, Texas Roadhouse offers comprehensive training programs and a supportive work environment to help you thrive and advance your career.
The role of a Service Manager at Texas Roadhouse is pivotal to maintaining the high standards of guest satisfaction and operational excellence. This full-time position, offering a competitive annual salary range of $60,000 to $75,000, demands a dynamic leader who thrives in managing front-of-house operations and mentoring staff to achieve their best. A Service Manager is responsible for overseeing daily activities in the restaurant’s Front of House, ensuring that every customer receives exceptional service from the moment they walk in until they leave. This leadership role involves guiding service team members, driving sales, enforcing compliance with employment and food safety policies, and managing liquor orders and costs meticulously.
Beyond operational duties, the Service Manager plays a crucial role in employee development, involving recruitment, training, performance evaluations, coaching, and maintaining a safe and enjoyable working environment. The position requires a strong balance of managerial skills and a passion for people, as the manager must cultivate a culture that mirrors Texas Roadhouse’s core values. The job also includes enforcing Responsible Alcohol Service guidelines and creating engaging staff activities, which contribute to the restaurant’s lively and fun atmosphere. For those interested in a career that combines leadership in hospitality with opportunities for growth and community involvement, Texas Roadhouse offers comprehensive training programs and a supportive work environment to help you thrive and advance your career.
Job Requirements
- High school diploma or equivalent
- previous experience in food service or retail management preferred
- ability to work flexible hours including evenings, weekends, and holidays
- strong leadership and organizational skills
- excellent communication and interpersonal abilities
- knowledge of health and safety regulations
- ability to work in a fast-paced environment
Job Qualifications
- Experience in restaurant management or hospitality leadership
- strong interpersonal and communication skills
- ability to manage multiple tasks and lead a team
- knowledge of liquor laws and safe alcohol service practices
- ability to train and develop staff effectively
- familiarity with food safety and operational standards
- customer service orientation
Job Duties
- Driving sales, steps of service, and guest satisfaction
- enforcing compliance with employment policies and overseeing cleanliness and safety
- providing or directing Front of House training
- managing performance of Front of House employees including evaluations, coaching, and discipline
- managing liquor orders and controlling liquor costs
- enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- assisting in employee development through daily feedback
- reviewing applications, interviewing, and hiring or recommending Front of House employees
- directing employee schedules and task assignments
- creating a fun, safe environment through contests, theme nights, and incentives
- understanding and practicing safe food handling procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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