Service Manager

Morgan Properties is a prominent national real estate investment and management company established in 1985 and headquartered in Conshohocken, Pennsylvania. With a sprawling multifamily portfolio that includes more than 400 apartment communities and over 110,000 units across 22 states, Morgan Properties ranks among the three largest multifamily owners in the United States. The company is the largest owner in Pennsylvania, Maryland, and New York and boasts a strong operational foundation supported by over 2,600 employees. Known for its quick decision-making capabilities, strong capital relationships, and proven operational expertise, Morgan Properties is evolving its leadership under the guidance of next-generation leaders Jonathan and Jason Morgan. They continue to expand the platform and oversee the growing business operations of the company.

Morgan Properties is currently seeking a dedicated Service Manager with a "Whatever It Takes" attitude to join their team in a full-time capacity. This role is pivotal in maintaining the physical standards of the community while ensuring compliance with company policies and all applicable laws. The successful candidate will take on the role of Maintenance Supervisor, overseeing the daily operations and management of the maintenance team. This exciting position entails interviewing, hiring, and training new team members, as well as developing and guiding a team of Maintenance Technicians. The Service Manager will nurture the growth and skills of their team by offering mentorship and expert troubleshooting across multiple technical areas including HVAC, electrical systems, plumbing, pool maintenance, carpentry, drywalling, exterior structures, and appliance repair.

The position requires establishing a comprehensive 24-hour on-call schedule to ensure immediate response to emergencies, snow and ice incidents, or other urgent onsite maintenance needs, including personal availability during such events. Collaborating closely with office staff, the Service Manager will ensure exceptional service and timely resolutions of maintenance issues experienced by residents. Effective inventory management of all maintenance materials, development of preventive maintenance schedules, make-ready schedules, and management of general work orders also fall under the responsibilities of this role.

Regular inspections of community buildings, including vacant units, are a key part of maintaining the community’s standards, while planning, assigning, and directing the work of the maintenance team is essential to smooth departmental operations. Morgan Properties offers a competitive pay range of $60,000 to $70,000 annually and provides up to a 100% rent discount, alongside other employee benefits and perks. The company emphasizes a supportive work environment with appreciation programs, referral bonuses, tuition reimbursement, comprehensive medical benefits, retirement plans, and generous paid time off, reflecting its commitment to employee well-being and professional growth.

If you are hired at Morgan Properties, your compensation package will be influenced by factors including geographic location, skills, education, and experience, which means total compensation may vary beyond the stated range. This is a fantastic opportunity to join a leading real estate company known for operational excellence and a forward-thinking culture where your efforts make a tangible impact on community living experiences.