Service Manager

Evergreen Restaurant Group, operating as a franchisee of Outback Steakhouse, is a recognized leader in the casual dining industry known for its commitment to delivering exceptional guest experiences and fostering a vibrant, inclusive workplace culture. As a part of the Italian Restaurant Group family, this establishment emphasizes a fun, supportive environment where employees can thrive personally and professionally. The company's mission is to create an atmosphere where bold personalities shine and team members are empowered to exceed customer service and food quality standards, ultimately delivering memorable dining experiences to guests. Evergreen Restaurant Group values its employees and works diligently to provide a workplace that is both enjoyable and rewarding, thus encouraging long-term career growth and satisfaction for all team members.

This managerial role at Outback Steakhouse entails leading both front-of-house and back-of-house operations with limited supervision. The manager is responsible for orchestrating daily restaurant functions including staffing management, operational standard enforcement, food and liquor cost control, and elevating the overall customer experience. This position demands a strong leader with an entrepreneurial spirit who is not only passionate about hospitality but is also highly engaged, adaptable to change, and possesses a keen sense of urgency. The manager must influence and support their team, fostering an environment conducive to success and positive team dynamics. Alongside operational duties, this role includes mentoring employees, championing career development paths, enforcing safety and sanitation standards, ensuring compliance with company policies and local regulations, and collaborating actively with the management team. Furthermore, the manager plays a vital role in recruitment and retention, helping to build a strong workforce dedicated to the brand's quality and service expectations. Beyond the day-to-day responsibilities, this role offers an opportunity to make Outback Steakhouse a fantastic place to work—a place where fun is combined with career advancement opportunities. The successful candidate will also engage with community and market-related initiatives to enhance the restaurant's presence and guest relationships. This is a career-oriented position in a respected hospitality company with a legacy of serving authentic Italian-inspired cuisine in a warm, family-oriented setting. With a minimum of one year prior restaurant management experience required and a preference for candidates with food safety certification and bar management experience, this role offers a dynamic work environment that values both individual and team success.