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Texas Roadhouse logo

Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
Profit-sharing
restricted stock units
Annual holiday bonus

Job Description

Texas Roadhouse is a well-known, people-first restaurant company famous for serving high-quality steaks and delivering legendary food coupled with exceptional service. Established with a strong commitment to both its guests and staff, Texas Roadhouse prides itself on creating an environment where employees feel valued and empowered to excel in their roles. The company’s culture revolves around a love for what you do today while preparing you for the career path of tomorrow. With a solid reputation for quality dining and excellent employee engagement, Texas Roadhouse is an ideal place for those passionate about hospitality and customer service to build a... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in a supervisory role within the restaurant or hospitality industry
  • ability to work flexible hours including weekends and holidays
  • strong organizational skills
  • physical capability to stand and move during shift
  • legal age for alcohol service
  • excellent customer service skills

Job Qualifications

  • Experience in restaurant management or service management
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • knowledge of liquor laws and responsible alcohol service
  • ability to train and develop employees
  • proficiency in scheduling and task assignment
  • commitment to guest satisfaction and quality service
  • understanding of food safety standards

Job Duties

  • Driving sales, steps of service, and guest satisfaction
  • enforcing compliance with employment policies and overseeing cleanliness and safety
  • providing Front of House training
  • managing performance evaluations, coaching, and discipline
  • managing liquor orders and controlling liquor costs
  • enforcing applicable liquor laws and responsible alcohol service guidelines
  • assisting with employee development through feedback and coaching
  • reviewing applications, interviewing, and hiring Front of House employees
  • setting work schedules and assigning employee tasks
  • creating a fun and safe environment with contests, theme nights, and incentives
  • understanding and practicing safe food handling procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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