
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.60 - $26.40
Work Schedule
Flexible
Benefits
weekly pay
bonus program
Free Shift Meals
meal discounts
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests
Job Description
Buffalo Wild Wings is a leading casual dining restaurant and sports bar known for its vibrant atmosphere, flavorful wings, and dedication to creating memorable experiences for guests. Founded with a passion for sports and great food, Buffalo Wild Wings has grown into a popular destination for fans and food lovers alike, offering an exciting environment where team spirit and community come alive. With locations across the United States, the company is proud to foster a culture of enthusiasm, teamwork, and continuous growth for both guests and team members. The company is committed to empowering its employees through best-in-class training programs, career development opportunities, and a comprehensive benefits package that supports their well-being and professional journey.
The Service Manager role at Buffalo Wild Wings is a dynamic position designed for individuals who are passionate about delivering exceptional guest experiences and leading a high-energy team. As a Service Manager, you will play a crucial part in overseeing takeout operations and managing the guest entry experience, which sets the tone for every visit. Your responsibilities include assisting in managing shift operations and coaching team members to perform their tasks efficiently and effectively. This role is about more than just managing processes; it’s about inspiring your team to create legendary experiences that guests will want to come back for time and again. Working at Buffalo Wild Wings means experiencing game-time energy every day, where your contributions help fuel moments worth sharing for both guests and colleagues.
In addition to being a key player in operational excellence, this role offers an opportunity to grow within a well-established company known for supporting employee advancement. From weekly pay and bonus programs to paid time off and a comprehensive medical package, Buffalo Wild Wings invests in its employees' success and well-being. The Service Manager is expected to bring a solid understanding of labor laws, health and safety regulations, and excellent customer service skills to the table. Whether you’re an experienced restaurant professional or looking to elevate your management career, Buffalo Wild Wings welcomes individuals from all backgrounds who are ready to lead with passion and enthusiasm. Join a team that values continuous learning, community involvement, and a culture that celebrates winning both on and off the field.
The Service Manager role at Buffalo Wild Wings is a dynamic position designed for individuals who are passionate about delivering exceptional guest experiences and leading a high-energy team. As a Service Manager, you will play a crucial part in overseeing takeout operations and managing the guest entry experience, which sets the tone for every visit. Your responsibilities include assisting in managing shift operations and coaching team members to perform their tasks efficiently and effectively. This role is about more than just managing processes; it’s about inspiring your team to create legendary experiences that guests will want to come back for time and again. Working at Buffalo Wild Wings means experiencing game-time energy every day, where your contributions help fuel moments worth sharing for both guests and colleagues.
In addition to being a key player in operational excellence, this role offers an opportunity to grow within a well-established company known for supporting employee advancement. From weekly pay and bonus programs to paid time off and a comprehensive medical package, Buffalo Wild Wings invests in its employees' success and well-being. The Service Manager is expected to bring a solid understanding of labor laws, health and safety regulations, and excellent customer service skills to the table. Whether you’re an experienced restaurant professional or looking to elevate your management career, Buffalo Wild Wings welcomes individuals from all backgrounds who are ready to lead with passion and enthusiasm. Join a team that values continuous learning, community involvement, and a culture that celebrates winning both on and off the field.
Job Requirements
- Preferably 2 years of restaurant or bar management experience
- Knowledge of labor laws, health codes, safe food handling, sanitation, responsible alcohol service, safety and security systems, and computer operations
- Passion for training and developing team members
- Ability to work in a fast-paced, team-oriented environment
- Strong communication and leadership skills
Job Qualifications
- At least 2 years of restaurant or bar management experience
- General knowledge of labor laws, health codes, safe food handling and sanitation
- Experience with responsible alcohol service
- Strong passion for training and developing team members
- Ability to manage and motivate a team effectively
Job Duties
- Oversee takeout operations and guest entry experience
- Assist in managing shift operations
- Coach team members to ensure tasks are performed effectively
- Ensure compliance with labor laws and health codes
- Maintain safety and security procedures
- Support continuous training and development of staff
- Create legendary guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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