Service Lot Porter/Valet Person

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Health and Wellness Program
Paid vacation
Paid holidays

Job Description

The hiring establishment is a reputable automotive service center dedicated to providing exceptional customer service and high-quality vehicle care. With a commitment to excellence and customer satisfaction, this company prides itself on maintaining a professional and welcoming environment where clients feel valued and cared for. The service center offers a full range of automotive maintenance and repair services, staffed by skilled professionals who ensure every vehicle is handled with utmost care and precision. The establishment emphasizes teamwork, safety, and efficient operations to deliver a seamless experience for customers and employees alike.

The role of Service Lot Porter/Valet Person is a vital position within this dynamic team. As a key member of the service department, the Lot Porter/Valet Person is responsible for the smooth and safe movement of vehicles in and around the service area and parking lot. This full-time position offers an eligible hourly rate of up to $20.00 per hour, complemented with a structured bonus program that rewards dedication and performance. The role demands high energy, excellent driving skills, and a strong customer service orientation. Candidates must have a valid California driver's license with a clean driving record and be capable of operating both manual and automatic transmission vehicles.

The Lot Porter/Valet Person plays an important role in enhancing customer satisfaction by handling vehicles with care, maintaining cleanliness standards, and supporting operational flow. Responsibilities include driving vehicles to and from service bays, installing protective coverings such as seat and steering wheel covers, servicing vehicles with essential fluids like gas and oil, and ensuring the lot and service area remain clean and safe. Additionally, the role may involve transporting customers to and from their homes when necessary, further underlining the position's customer-focused nature.

Ideal candidates will possess outstanding communication and organizational skills, along with the ability to perform under pressure and multitask effectively. Previous experience in a similar role is advantageous but not mandatory, as comprehensive training is available. The company values employees who demonstrate professionalism, reliability, and a positive attitude. This position requires independence, good judgment, and a friendly demeanor, making it an excellent opportunity for individuals seeking to grow their careers in the automotive industry.

Beyond competitive compensation, the company offers a comprehensive benefits package, including health, dental, vision, and life insurance, as well as 401K retirement plans, health and wellness programs, paid vacation, holidays, and opportunities for community involvement. This reflects the companys' dedication to supporting employee well-being and fostering a positive workplace environment where everyone can thrive and contribute meaningfully. The full-time nature of the role ensures stability and a consistent schedule, allowing team members to integrate their professional and personal lives effectively.

Job Requirements

  • High school diploma or GED preferred
  • valid unrestricted California driver's license with a clean driving record
  • ability to drive both automatic and manual transmission vehicles
  • ability to safely maneuver vehicles in tight and small spaces
  • excellent communication and customer service skills
  • strong organizational and problem-solving skills
  • high energy level and positive attitude
  • ability to work independently and as part of a team
  • willingness to multi-task
  • basic computer and internet skills
  • friendly and dependable
  • commitment to customer satisfaction and teamwork
  • eligible to work full-time

Job Qualifications

  • No experience necessary, willing to train
  • high school diploma or GED preferred
  • unrestricted California driver's license and clean driving record
  • able to drive both automatic and standard-transmission vehicles
  • able to safely operate motor vehicles in tight and small spaces
  • highly professional and dependable
  • excellent communication, customer service, and problem-solving skills including the ability to maintain composure under stress
  • able to work independently with minimal supervision
  • basic computer and internet skills
  • previous experience in a similar role a plus
  • must be customer service oriented
  • must be a team player with a strong sense of commitment to the customer and team members
  • must be self-motivated with good written and verbal communication skills
  • strive to respect and facilitate teamwork within all departments
  • friendly with high energy and the willingness to go above and beyond
  • willing to multi-task
  • bilingual a plus

Job Duties

  • Drives vehicles to and from service areas and lot as needed
  • installs protective coverings such as seat covers, steering wheel covers, and floor mats in all vehicles brought in for service
  • services vehicles with gas, oil, and water
  • washes and cleans vehicles as needed
  • helps maintain lot appearance by cleaning driveway and sidewalks, removing snow and debris as necessary
  • helps maintain shop cleanliness including windows, doors, and floors
  • performs dealer trades
  • transports customers to and from their home when needed and requested
  • ensures that required documentation is complete and in compliance with regulations and standards
  • follows all safety and security procedures
  • performs other duties as assigned

Job Criteria

Experience

No experience required


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