Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $17.75
Work Schedule
Standard Hours
Benefits
Opportunities for career growth and development
Medical insurance
Dental Insurance
Vision Insurance
401k
Supportive team environment
Paid Time Off
Employee Discounts
Job Description
Serra Ford Farmington Hills, part of Serra Automotive, is a prominent automotive dealership located in Farmington Hills, MI. Serra Automotive is one of the nation's leading privately held automotive retail groups, founded in 1973 with a customer-first philosophy. The company operates in eight states, with more than 60 dealerships representing 27 automotive brands and employing over 3,600 people nationwide. Known for its commitment to quality service, integrity, and fostering career growth, Serra Automotive has built a solid reputation in the automotive retail industry. Serra Ford Farmington Hills offers competitive compensation and a supportive, family-owned and operated atmosphere where employees can thrive and develop their careers.
The Service Lot Porter position at Serra Ford Farmington Hills is an essential role in maintaining the cleanliness, organization, and overall appearance of the dealership's facility. This role ensures that customers and guests are greeted with professionalism and courtesy upon arrival, contributing to an exceptional customer experience. The Service Lot Porter is responsible for keeping the parking area, showroom, service lanes, and other public spaces clean and orderly. This includes tasks such as safely driving vehicles, including those with manual transmissions, assisting with valet parking services, and supporting various dealership operations as assigned by management. Effective communication skills and the ability to work seamlessly with different departments and team members are crucial for the success of this role. Serra Ford Farmington Hills seeks candidates who bring a positive attitude, a strong work ethic, and a willingness to learn in a fast-paced, team-oriented environment. This opportunity provides a pathway for career growth and development within a reputable automotive group that values employee well-being and offers comprehensive benefits such as medical, dental, vision insurance, 401K plans, paid time off, and employee discounts on services and vehicles. Serra Ford Farmington Hills is dedicated to offering a professional work environment where individuals feel valued and supported, making it an ideal place for motivated individuals seeking to contribute meaningfully while advancing their careers in the automotive industry.
The Service Lot Porter position at Serra Ford Farmington Hills is an essential role in maintaining the cleanliness, organization, and overall appearance of the dealership's facility. This role ensures that customers and guests are greeted with professionalism and courtesy upon arrival, contributing to an exceptional customer experience. The Service Lot Porter is responsible for keeping the parking area, showroom, service lanes, and other public spaces clean and orderly. This includes tasks such as safely driving vehicles, including those with manual transmissions, assisting with valet parking services, and supporting various dealership operations as assigned by management. Effective communication skills and the ability to work seamlessly with different departments and team members are crucial for the success of this role. Serra Ford Farmington Hills seeks candidates who bring a positive attitude, a strong work ethic, and a willingness to learn in a fast-paced, team-oriented environment. This opportunity provides a pathway for career growth and development within a reputable automotive group that values employee well-being and offers comprehensive benefits such as medical, dental, vision insurance, 401K plans, paid time off, and employee discounts on services and vehicles. Serra Ford Farmington Hills is dedicated to offering a professional work environment where individuals feel valued and supported, making it an ideal place for motivated individuals seeking to contribute meaningfully while advancing their careers in the automotive industry.
Job Requirements
- Strong customer service skills with a focus on guest satisfaction
- Ability to communicate clearly and effectively in both verbal and written forms
- Valid driver’s license with a clean driving record
- Ability to operate both automatic and manual transmission vehicles
- Positive attitude strong work ethic and willingness to learn
- Ability to work with a team as well as different departments within the facility
Job Qualifications
- Strong customer service skills with a focus on guest satisfaction
- Ability to communicate clearly and effectively in both verbal and written forms
- Experience in a dealership environment preferred but not required
- Valid driver’s license with clean driving record
- Ability to operate both automatic and manual transmission vehicles
- Positive attitude strong work ethic and willingness to learn
- Ability to work with a team as well as different departments within the facility
Job Duties
- Greet and assist guests upon arrival providing excellent customer service and assisting them with their needs
- Maintain the cleanliness of the parking area showroom service lane and other public spaces
- Drive vehicles safely including manual transmission cars when necessary
- Assist with valet parking services as needed
- Support dealership operations by performing various tasks as assigned
- Communicate effectively with team members and management to ensure smooth operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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