Job Overview
Employment Type
Full-time
Compensation
Salary
Range $22.85 - $25.44
Benefits
Tuition Assistance
Free Food
Medical insurance
Dental Insurance
Vision Insurance
Digital Tips
Paid Time Off
holiday closures
competitive compensation
Opportunities for advancement
Job Description
Chipotle Mexican Grill, Inc. is a renowned fast-casual restaurant chain that values cultivating a better world through responsibly sourced, classically cooked real food. With a footprint spanning North America and Europe, Chipotle is distinguished as the only restaurant company of its size that wholly owns and operates all its restaurants. The company is committed to providing high-quality, wholesome ingredients in its menu options, avoiding artificial colors, flavors, or preservatives. Known for its innovative approach to fast food, Chipotle leads the industry with sustainable business practices and technological innovations that enhance customer experience and food accessibility.
The Service Leader role is integral to Chipotle's mission of reshaping the fast-food landscape experienced by its customers. The Service Leader is tasked with fostering a positive customer experience by ensuring that food is not only high-quality and safe but also served promptly and efficiently. This role requires vigilance in maintaining food safety through rigorous monitoring of hygiene practices like hand washing and glove changes and adhering to temperature controls and food shelf-life policies. The Service Leader is also responsible for overseeing the daily operation of the restaurant crew, ensuring that all team members are well-trained and capable of delivering excellent customer service. They play a pivotal role in workforce management—monitoring crew breaks, organizing shift changes, conducting shift meetings, and evaluating performance through reviews.
Additionally, this position involves some administrative duties such as banking, cash handling, paperwork management, and ensuring office equipment functionality. The Service Leader is expected to maintain a clean and organized work environment by managing supplies and ensuring all equipment on the line operates smoothly. This role demands strong leadership and communication skills, with an emphasis on mentorship and development of future leaders within the team.
Chipotle offers a competitive hourly wage ranging from $22.85 to $25.44, complemented by digital tips and a comprehensive benefits package. Benefits include tuition assistance covering 100% for select degrees or up to $5,250 per year, free meals, medical/dental/vision insurance, paid time off, holiday closures, and opportunities for career progression with 80% of managers having started as crew members. The company also promotes an inclusive workplace culture committed to equal employment opportunities without regard to personal characteristics, fostering respect and growth for all employees.
The Service Leader role is integral to Chipotle's mission of reshaping the fast-food landscape experienced by its customers. The Service Leader is tasked with fostering a positive customer experience by ensuring that food is not only high-quality and safe but also served promptly and efficiently. This role requires vigilance in maintaining food safety through rigorous monitoring of hygiene practices like hand washing and glove changes and adhering to temperature controls and food shelf-life policies. The Service Leader is also responsible for overseeing the daily operation of the restaurant crew, ensuring that all team members are well-trained and capable of delivering excellent customer service. They play a pivotal role in workforce management—monitoring crew breaks, organizing shift changes, conducting shift meetings, and evaluating performance through reviews.
Additionally, this position involves some administrative duties such as banking, cash handling, paperwork management, and ensuring office equipment functionality. The Service Leader is expected to maintain a clean and organized work environment by managing supplies and ensuring all equipment on the line operates smoothly. This role demands strong leadership and communication skills, with an emphasis on mentorship and development of future leaders within the team.
Chipotle offers a competitive hourly wage ranging from $22.85 to $25.44, complemented by digital tips and a comprehensive benefits package. Benefits include tuition assistance covering 100% for select degrees or up to $5,250 per year, free meals, medical/dental/vision insurance, paid time off, holiday closures, and opportunities for career progression with 80% of managers having started as crew members. The company also promotes an inclusive workplace culture committed to equal employment opportunities without regard to personal characteristics, fostering respect and growth for all employees.
Job Requirements
- High school diploma
- Restaurant experience
- Knowledge and experience of cash handling policies and procedures
- Knowledge of food safety and health department matters
- Familiarity with office paperwork
- Ability to speak, write, read, and understand the primary language(s) of the work location
Job Qualifications
- High school diploma
- Restaurant experience
- Knowledge and experience of cash handling policies and procedures
- Knowledge of food safety and health department matters
- Familiarity with office paperwork
- Ability to speak, write, read, and understand the primary language(s) of the work location
- Ability to understand and articulate Chipotle’s Food With Integrity philosophy
Job Duties
- Making sure great tasting, high quality food is served
- Helping to resolve food quality issues
- Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
- Helping to resolve customer incidents and working to ensure positive customer experiences
- Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
- Developing and cross training all front of house crew
- Assisting with crew performance reviews
- Developing future Service Leaders
- Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
- Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
- Ensuring the proper quantity of supplies are available as needed
Job Criteria
Experience
No experience required
Job Location
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