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Service Leader

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.75 - $23.08
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Tuition Assistance
Free Food
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
holiday closures
competitive compensation
Opportunities for advancement

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned fast-casual restaurant chain dedicated to cultivating a better world by serving responsibly sourced, classically cooked real food with wholesome ingredients. Committed to food integrity, Chipotle rejects artificial colors, flavors, or preservatives, distinguishing itself in the food industry as a leader and innovator. Headquartered in the United States, Chipotle operates restaurants not only across North America but also in the United Kingdom, France, and Germany. Unique among restaurant companies of its scale, Chipotle owns and operates all its restaurants in North America and Europe, ensuring consistent quality and exceptional customer experiences across... Show More

Job Requirements

  • Have a high school diploma
  • Have restaurant experience
  • Be able to understand and articulate Chipotle’s Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of food safety and health department matters
  • Have familiarity with office paperwork
  • Have the ability to speak, write, read, and understand the primary language(s) of the work location

Job Qualifications

  • Be able to understand and articulate Chipotle's Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of food safety and health department matters
  • Have familiarity with office paperwork
  • Have the ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience

Job Duties

  • Making sure great tasting, high quality food is served
  • Helping to resolve food quality issues
  • Supporting food safety including ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
  • Helping to resolve customer incidents and working to ensure positive customer experiences
  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
  • Developing and cross training all front of house Crew
  • Assisting with Crew performance reviews
  • Developing future Service Leaders
  • Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
  • Ensuring the proper quantity of supplies are available as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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