Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $22.85 - $25.44
Work Schedule
Flexible
Day Shifts
Benefits
Tuition Assistance
Free Food
Medical insurance
Dental Insurance
Vision Insurance
Digital Tips
Paid Time Off
holiday closures
competitive compensation
Opportunities for advancement
Job Description
Chipotle Mexican Grill, Inc. is a renowned fast-casual restaurant chain dedicated to serving responsibly sourced, classically cooked, real food made with wholesome ingredients free from artificial colors, flavors, or preservatives. Established as a leader and innovator in the food industry, Chipotle has expanded its presence across the United States, Canada, the United Kingdom, France, and Germany. What distinguishes Chipotle is its commitment to owning and operating all its restaurants in North America and Europe, ensuring a high standard of quality and service. With a passionate workforce focused on creating exceptional guest experiences, Chipotle embodies a people-first culture rooted in core values of diversity, equity, and inclusion.
The company pioneers sustainable business practices and digital innovation, constantly striving to make better food accessible to everyone. Chipotle’s unique approach to fast food challenges traditional norms by prioritizing food integrity, customer satisfaction, and environmental responsibility. This dedication is evident in every aspect of its operations, from sourcing fresh ingredients directly from farmers to providing a welcoming atmosphere in each of its restaurants. As a workplace, Chipotle cherishes its employees’ growth and development, offering robust opportunities for advancement and comprehensive benefits.
The Service Leader role at Chipotle is a vital position responsible for maintaining an outstanding customer experience by ensuring food quality, safety, and excellent service. The Service Leader plays a critical part in training and supervising the restaurant crew, fostering a collaborative and efficient work environment. This role requires the individual to be active and engaged on the restaurant floor, supporting team members during busy periods and proactively addressing tasks when not occupied. The Service Leader ensures that the food served meets Chipotle’s high standards while upholding rigorous food safety policies, including hand washing, glove changes, time and temperature monitoring, and completing safety checklists.
In addition to overseeing food preparation and quality, the Service Leader addresses customer incidents promptly to ensure satisfaction and positive interactions. They assist with crew scheduling, breaks, shift meetings, and performance evaluations, contributing to the professional growth of the team. Administrative responsibilities such as cash handling, banking, office paperwork, and supply management are also part of the day-to-day duties. Chipotle offers competitive base pay ranging from $22.85 to $25.44 per hour, supplemented by digital tips and a comprehensive benefits package.
Chipotle encourages applicants who share its mission and values to join the team and play a role in shaping the future of fast food. This full-time opportunity is ideal for individuals passionate about food integrity, customer service, and leadership within a vibrant, forward-thinking company. The role promises a dynamic working environment where the Service Leader can make a tangible impact both on the restaurant’s success and the personal development of its crew members.
The company pioneers sustainable business practices and digital innovation, constantly striving to make better food accessible to everyone. Chipotle’s unique approach to fast food challenges traditional norms by prioritizing food integrity, customer satisfaction, and environmental responsibility. This dedication is evident in every aspect of its operations, from sourcing fresh ingredients directly from farmers to providing a welcoming atmosphere in each of its restaurants. As a workplace, Chipotle cherishes its employees’ growth and development, offering robust opportunities for advancement and comprehensive benefits.
The Service Leader role at Chipotle is a vital position responsible for maintaining an outstanding customer experience by ensuring food quality, safety, and excellent service. The Service Leader plays a critical part in training and supervising the restaurant crew, fostering a collaborative and efficient work environment. This role requires the individual to be active and engaged on the restaurant floor, supporting team members during busy periods and proactively addressing tasks when not occupied. The Service Leader ensures that the food served meets Chipotle’s high standards while upholding rigorous food safety policies, including hand washing, glove changes, time and temperature monitoring, and completing safety checklists.
In addition to overseeing food preparation and quality, the Service Leader addresses customer incidents promptly to ensure satisfaction and positive interactions. They assist with crew scheduling, breaks, shift meetings, and performance evaluations, contributing to the professional growth of the team. Administrative responsibilities such as cash handling, banking, office paperwork, and supply management are also part of the day-to-day duties. Chipotle offers competitive base pay ranging from $22.85 to $25.44 per hour, supplemented by digital tips and a comprehensive benefits package.
Chipotle encourages applicants who share its mission and values to join the team and play a role in shaping the future of fast food. This full-time opportunity is ideal for individuals passionate about food integrity, customer service, and leadership within a vibrant, forward-thinking company. The role promises a dynamic working environment where the Service Leader can make a tangible impact both on the restaurant’s success and the personal development of its crew members.
Job Requirements
- High school diploma
- restaurant experience
- ability to understand and articulate Chipotle’s Food With Integrity philosophy
- knowledge and experience of cash handling policies and procedures
- knowledge of food safety and health department matters
- familiarity with office paperwork
- ability to speak, write, read, and understand the primary language(s) of the work location
Job Qualifications
- Be able to understand and articulate Chipotle’s Food With Integrity philosophy
- have knowledge and experience of cash handling policies and procedures
- have knowledge of food safety and health department matters
- have familiarity with office paperwork
- have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
- have a high school diploma
- have restaurant experience
Job Duties
- Making sure great tasting, high quality food is served
- helping to resolve food quality issues
- supporting food safety which includes ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring food safety checklists and policies are followed
- helping to resolve customer incidents and ensuring positive customer experiences
- helping to monitor crew breaks, shift changes, shift meetings, and line schedules
- developing and cross training all front of house crew
- assisting with crew performance reviews
- developing future service leaders
- assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
- ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
- ensuring the proper quantity of supplies are available as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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