Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.80 - $20.90
Work Schedule
Flexible
Day Shifts
Benefits
Tuition Assistance
Free Food
Medical insurance
Dental Insurance
Vision Insurance
Digital Tips
Paid Time Off
holiday closures
competitive compensation
Opportunities for advancement
Job Description
Chipotle Mexican Grill, Inc. (NYSE: CMG) is a renowned leader in the fast-casual dining industry, known for its commitment to serving responsibly sourced, classically cooked, real food made with wholesome ingredients without artificial colors, flavors, or preservatives. Founded with a mission to cultivate a better world, Chipotle stands apart from typical fast-food chains by emphasizing quality, sustainability, and innovation in every aspect of its operations. With restaurants across the United States, Canada, the United Kingdom, France, and Germany, Chipotle remains unique as it owns and operates all its restaurants in North America and Europe, ensuring consistent quality and customer experience. The company has built a strong reputation for fostering a culture of diversity, equity, and inclusion, underscoring its people-first philosophy and commitment to making better food accessible to everyone. Beyond food, Chipotle is a leader in integrating digital technology and sustainable business practices, shaping the future of fast food around the world.
The Service Leader role at Chipotle is a pivotal position responsible for ensuring an exceptional customer experience by overseeing food safety, quality, and service within the restaurant. This role requires a dynamic individual who is dedicated not only to maintaining high standards in food preparation and service but also to fostering a positive work environment for the restaurant crew. As a Service Leader, you will play a critical role in managing the front-of-house operations, which includes training and developing the crew, monitoring shift schedules, and guaranteeing cleanliness and organization of the food line. The position demands active engagement, requiring Service Leaders to be on their feet during their shifts, ready to assist with various duties to keep the restaurant running smoothly. You will also be entrusted with handling cash management duties, ensuring compliance with food safety protocols, and supporting initiatives that lead to continuous improvement in customer service and operational efficiency. With a base salary range from $18.80 to $20.90 per hour plus digital tips, this role offers competitive compensation along with a comprehensive benefits package. By joining Chipotle as a Service Leader, you become part of a company that is not just about food but about shaping a better world and a better future through thoughtful leadership and commitment to excellence.
The Service Leader role at Chipotle is a pivotal position responsible for ensuring an exceptional customer experience by overseeing food safety, quality, and service within the restaurant. This role requires a dynamic individual who is dedicated not only to maintaining high standards in food preparation and service but also to fostering a positive work environment for the restaurant crew. As a Service Leader, you will play a critical role in managing the front-of-house operations, which includes training and developing the crew, monitoring shift schedules, and guaranteeing cleanliness and organization of the food line. The position demands active engagement, requiring Service Leaders to be on their feet during their shifts, ready to assist with various duties to keep the restaurant running smoothly. You will also be entrusted with handling cash management duties, ensuring compliance with food safety protocols, and supporting initiatives that lead to continuous improvement in customer service and operational efficiency. With a base salary range from $18.80 to $20.90 per hour plus digital tips, this role offers competitive compensation along with a comprehensive benefits package. By joining Chipotle as a Service Leader, you become part of a company that is not just about food but about shaping a better world and a better future through thoughtful leadership and commitment to excellence.
Job Requirements
- have a high school diploma or equivalent
- have restaurant experience
- have knowledge and experience of cash handling policies and procedures
- have knowledge of food safety and health department matters
- have familiarity with office paperwork
- be able to speak write read and understand the primary language(s) of the work location
- be able to understand and articulate Chipotle’s Food With Integrity philosophy
Job Qualifications
- high school diploma or equivalent
- restaurant experience
- knowledge of cash handling policies and procedures
- knowledge of food safety and health department regulations
- ability to communicate effectively in the primary language of the work location
- familiarity with office paperwork
- ability to articulate Chipotle’s Food With Integrity philosophy
Job Duties
- make sure great tasting high quality food is served
- help to resolve food quality issues
- support food safety including hand washing and glove changes monitoring time and temperature on the line monitoring secondary shelf lives and ensuring food safety policies are followed
- help to resolve customer incidents and ensure positive customer experiences
- monitor crew breaks shift changes shift meetings and line schedules
- develop and cross train front of house crew
- assist with crew performance reviews
- develop future service leaders
- assist with office administration duties such as banking cash handling policies and office paperwork
- ensure office equipment remains in working order and order office supplies as necessary
- ensure proper quantity of supplies are available
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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