Service Lane Support Associate

The Ed Napleton Automotive Group stands as one of the largest and most successful automotive dealership organizations in the United States, boasting over 3,500 employees nationwide. With affiliations to more than 25 brands of new vehicles and over 50 dealerships spread across seven states, the group has established a formidable presence in the auto industry. Family-owned and operated for over 90 years, Ed Napleton Automotive Group combines deep-rooted values with extensive industry knowledge to deliver exceptional service and quality vehicles to its customers. The company's commitment to growth, community involvement, and employee development makes it a top choice for professionals seeking a rewarding career in automotive sales and service.

Located at Napleton's Chevrolet of Wayzata, the position of Service Drive Support Associate/Valet is a vital role within the service department. The Service Drive Support Associate is the first point of contact for customers bringing their vehicles in for service and plays an essential role in creating a welcoming and efficient customer experience. This position involves greeting and assisting customers in a professional and friendly manner, performing vehicle walk-arounds to identify any concerns or damage, assisting service advisors with administrative tasks, and moving vehicles safely in and out of the service area. A strong focus on excellent customer service and attention to detail is paramount to success in this role.

Pay for this position ranges from $18 to $20 per hour, offering a competitive hourly wage within the automotive service industry. The role is supported by a robust benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan, paid vacation and sick time, paid training, discounts on products, services, and vehicles, as well as significant growth opportunities within one of the nation's leading automotive groups. This position provides a unique opportunity to advance your career in automotive service while working in an environment that values professionalism, teamwork, and customer satisfaction.

Candidates interested in joining the Ed Napleton Automotive Group as a Service Drive Support Associate/Valet should possess excellent customer service skills, a professional demeanor, and a valid driver's license. The company places a strong emphasis on maintaining a positive attitude, patience, and a willingness to support the dynamic needs of the service department. This role is suitable for individuals who enjoy interacting with customers, have a keen eye for vehicle condition, and thrive in a fast-paced automotive environment. With a commitment to equal employment opportunity, the Ed Napleton Automotive Group actively promotes diversity and inclusion in its workforce, fostering a respectful workplace free from discrimination or harassment.