Service Hospitality Hostess

Ruby's Diner is a beloved American restaurant chain that first opened its doors on December 7th, 1982, at the Balboa Pier in Newport Beach, California. Originally operating as an old bait shop, it was transformed into a charismatic diner distinguished by its authentic antique decor and warm, friendly service. Over the years, Ruby's Diner has expanded substantially, now boasting over 30 locations across the United States, including in states such as California, Nevada, Texas, and Pennsylvania. The company has built a strong reputation for its commitment to quality service, delicious classic diner cuisine, and distinctive hospitality known as the 'Ruby Magic.'

Known for a spirit of teamwork, genuine hospitality, and fun, Ruby's Diner fosters an engaging work culture that emphasizes positive guest experiences and a respectful community presence. The company strictly enforces policies that uphold a wholesome image and ensure a safe and inclusive environment for both employees and customers. Drug testing is a standard practice prior to and during employment to maintain a professional and drug-free workplace.

As a host at Ruby's Diner, the role is pivotal in creating a welcoming atmosphere that reflects the 1940's inspired theme and the legacy of the brand. Hosts are responsible for maintaining cleanliness and organization in key areas like the reception and restrooms, greeting customers courteously, and managing reservation systems with accuracy and care. In addition to being the first point of contact for guests, hosts contribute to operational efficiency by supporting pantry maintenance and pre-rush organization.

Hosts also play an important role in cash handling, ensuring all financial transactions are conducted securely and without discrepancies. They work closely with servers, bus persons, and management to uphold Perkins service standards—a hallmark of quality service at Ruby's. Communication with managers and co-workers about service or product issues, safety concerns, and equipment status is essential to maintaining smooth daily operations.

Food safety is another important aspect of the job, with hosts required to monitor and oversee food temperatures to help prevent foodborne illnesses. Maintaining the cleanliness and presentation of bakery cases, restocking items, and demonstrating knowledge of bakery products for suggestive selling and sampling are also key duties.

Ruby's Hospitality Group, LLC, which manages Ruby's Diner, is committed to equal employment opportunities and bases its employment decisions on job-related factors without regard to race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other legally protected category. Citizenship or permanent residency is generally required.

This host position offers an excellent opportunity to join a respected dining establishment that values teamwork, outstanding customer service, and a unique dining experience. Employees can expect to be part of a dynamic team where their contributions directly influence the satisfaction of our guests and the overall success of the restaurant.