Service Greeter

Casey Kia is a reputable automotive dealership known for its commitment to customer satisfaction and quality service. Currently, the company is undergoing an exciting transition to a larger, newly remodeled facility that promises to enhance both customer experience and operational efficiency. As a well-established player in the automotive retail sector, Casey Kia offers a dynamic work environment where teamwork, professionalism, and a passion for vehicles are highly valued. The dealership has earned a strong reputation in the community for its transparency, customer-first approach, and innovative service solutions, making it a preferred destination for car buyers and service clients alike.

In response to its growing service department, Casey Kia is actively seeking a dedicated Service Greeter/Porter to join its expanding team. This full-time position is situated primarily in a high-traffic service drive, making it a pivotal role for first impressions and customer interaction. The Service Greeter/Porter will serve as the friendly and professional initial point of contact for customers as they arrive for vehicle service. This role demands an outgoing personality, excellent communication skills, and the physical ability to manage tasks that keep the service area organized and running smoothly.

Responsibilities in this role include warmly greeting customers, escorting them to their designated Service Advisors, and assisting with various service-related tasks such as vehicle preparation and maintenance checks. The Service Greeter/Porter is also tasked with vehicle movement duties including parking and delivering customer vehicles while ensuring safety and efficiency. An emphasis on vehicle cleanliness and readiness for delivery is essential, which involves checking tire pressure, fluid levels, and performing thorough cleaning and sanitization.

The role requires someone who is physically active and comfortable with the demands of extensive walking, kneeling, and bending across varying weather conditions. Hours for this position are scheduled between 7:00 am and 6:00 pm, Monday through Saturday, including some holidays, totaling a 40-plus hour workweek. This job offers a stable work schedule within an environment that values work-life balance and employee well-being.

Casey Kia takes pride in fostering an inclusive, respectful workplace as an equal opportunity employer. Our team members benefit from a comprehensive suite of benefits including medical, dental, and vision insurance, various spending accounts, employee assistance programs, and retirement plans with company contributions. We also offer various employee perks such as referral bonuses, discounted gym memberships, and parts and service discounts. Join Casey Kia and become part of a forward-thinking team that champions customer service excellence and continuous improvement in the automotive industry.