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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.15 - $18.85
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, known for offering customers outstanding deals on top-quality, on-trend apparel, shoes, and accessories. As a part of a larger, reputable retail organization, Nordstrom Rack provides a dynamic and fast-paced shopping environment where customer service excellence is a priority. With multiple locations across the country, Nordstrom Rack focuses on creating an enjoyable and efficient shopping experience by combining great value with a superior customer-focused approach. The team members at Nordstrom Rack play a crucial role in maintaining the store environment, assisting customers, and helping to drive sales through effective merchandising and... Show More
Job Requirements
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast paced environment
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds stock support or fulfillment role
- Ability to work a flexible schedule based on business needs
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Ability to operate point of sale and inventory management systems
- Strong interpersonal and communication skills
- Ability to work effectively in a team environment
- Basic math skills
- Ability to handle cash transactions accurately
- Organizational skills with attention to detail
- Ability to adapt and prioritize tasks in a fast-paced environment
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program
- Keep stockrooms organized and complete all inventory processes ensuring merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor remains runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely and effective resolutions
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders timely following quality standards
- Prepare and ship customer orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments per inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store such as setting up special events, organizing backrooms, markdowns and relocating store fixtures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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