Service Engineer

Tetra Pak is a global leader in the food processing and packaging industry, renowned for its commitment to delivering safe, innovative, and environmentally sustainable solutions. Serving millions of people across more than 160 countries, Tetra Pak combines advanced technology with a deep sense of responsibility toward the planet and the communities it serves. With a dedicated workforce exceeding 25,000 employees worldwide, the company maintains its position at the forefront of the industry by focusing on sustainable business practices and responsible leadership. Tetra Pak's mission is to protect what's good, ensuring quality and safety in all aspects of food production and packaging.

The role of Service Engineer at Tetra Pak is an exciting opportunity for professionals passionate about delivering exceptional service and technical expertise in the field of food processing and packaging equipment. As a key member of the Customer Service Operations team, the Service Engineer acts as the frontline representative of the company, responsible for maintaining, troubleshooting, and optimizing equipment that supports vital food production processes for a diverse range of customers worldwide. This position emphasizes hands-on service delivery, including preventive and corrective maintenance, installation, and operator training.

The Service Engineer role demands technical proficiency in mechanical, electrical, and automation systems, alongside strong interpersonal skills to manage customer relationships and provide support that enhances production efficiency. Candidates will have the opportunity to travel extensively, up to 90% of their time, visiting customer sites to ensure equipment reliability and contribute to business development through monitoring service contracts. The role is integral to sustaining food production for millions of people, thereby making a meaningful impact on global food safety and industry standards.

This position offers a market-competitive salary ranging from $60,100 to $86,400 per year, along with a comprehensive benefits package including health insurance, dental coverage, life insurance, paid time off, parental leave, and more. Tetra Pak promotes a culture of innovation and continuous learning, providing ample opportunities for development and training in a truly global environment. The company also values diversity, inclusion, and equal opportunity employment, fostering a supportive and empowering workplace.

Applicants should note that this position is based in person within the United States, and Tetra Pak is unable to consider candidates requiring international relocation or visa sponsorship. For professionals eager to grow their technical and leadership capabilities while making a direct impact on customer success, joining Tetra Pak as a Service Engineer represents a rewarding career path with stability and purpose within a global company dedicated to excellence and sustainability.