
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $17.25
Work Schedule
Standard Hours
Benefits
Top compensation plans
family owned and operated
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Paid sick time
Paid training
Discounts on products, services, and vehicles
growth opportunities
Job Description
The Ed Napleton Automotive Group is a prominent and well-established automotive dealership network known for its extensive operations across multiple states in the United States. Affiliated with over 25 brands of new vehicles and operating more than 50 dealerships throughout seven states, Ed Napleton Automotive Group stands out as one of the largest and most successful automotive groups in the country. With a legacy spanning over 90 years, this family-owned and operated enterprise embodies strong values of excellence, customer service, and community commitment. With a robust workforce of over 3,500 employees nationwide, the group offers abundant career opportunities and professional growth potential for individuals passionate about the automotive industry and customer service excellence.
The Service Drive Support/Valet role available at Napleton's Toyota of Brookfield represents a valuable entry point for candidates eager to join this prestigious company. The position of Service Drive Support Associate is pivotal in delivering a premium experience to every customer. This role involves greeting and assisting customers promptly and courteously upon their arrival, performing vehicle walk-arounds with attention to detail, and aiding service advisors in managing the service parking area effectively. The associate also undertakes vehicle movements in and out of the service lane, ensuring smooth and safe operations on the dealership floor.
More than just a valet or driver, the Service Drive Support Associate plays a critical role in upholding the dealership's reputation for best-in-class customer service, helping to facilitate quick and efficient service for customers' vehicles. The role requires a professional, friendly demeanor and a dedication to customer satisfaction, as associates act as the initial point of contact for guests entering the service bay area. Additional responsibilities include various tasks such as vacuuming, washing vehicle windows, and performing other support duties essential for maintaining an organized and welcoming service environment. This comprehensive role is perfect for individuals who enjoy interacting with customers, possess a strong work ethic, and take pride in their attention to detail.
Ed Napleton Automotive Group offers competitive compensation plans alongside significant benefits including medical, dental, and vision insurance options, a 401k retirement plan, paid vacation and sick time, and paid training programs. Employees also receive exclusive discounts on products, services, and vehicles, coupled with outstanding growth opportunities within one of the automotive industry's leading companies. This position not only promises a rewarding career trajectory but also a supportive and enriching workplace culture where employees are valued and empowered to succeed. Candidates seeking a meaningful career with stability, advancement, and exceptional benefits are encouraged to apply today to join the Ed Napleton Automotive Group team.
The Service Drive Support/Valet role available at Napleton's Toyota of Brookfield represents a valuable entry point for candidates eager to join this prestigious company. The position of Service Drive Support Associate is pivotal in delivering a premium experience to every customer. This role involves greeting and assisting customers promptly and courteously upon their arrival, performing vehicle walk-arounds with attention to detail, and aiding service advisors in managing the service parking area effectively. The associate also undertakes vehicle movements in and out of the service lane, ensuring smooth and safe operations on the dealership floor.
More than just a valet or driver, the Service Drive Support Associate plays a critical role in upholding the dealership's reputation for best-in-class customer service, helping to facilitate quick and efficient service for customers' vehicles. The role requires a professional, friendly demeanor and a dedication to customer satisfaction, as associates act as the initial point of contact for guests entering the service bay area. Additional responsibilities include various tasks such as vacuuming, washing vehicle windows, and performing other support duties essential for maintaining an organized and welcoming service environment. This comprehensive role is perfect for individuals who enjoy interacting with customers, possess a strong work ethic, and take pride in their attention to detail.
Ed Napleton Automotive Group offers competitive compensation plans alongside significant benefits including medical, dental, and vision insurance options, a 401k retirement plan, paid vacation and sick time, and paid training programs. Employees also receive exclusive discounts on products, services, and vehicles, coupled with outstanding growth opportunities within one of the automotive industry's leading companies. This position not only promises a rewarding career trajectory but also a supportive and enriching workplace culture where employees are valued and empowered to succeed. Candidates seeking a meaningful career with stability, advancement, and exceptional benefits are encouraged to apply today to join the Ed Napleton Automotive Group team.
Job Requirements
- High school diploma or equivalent
- Excellent customer service experience required
- Computer and administrative experience are preferred
- Attention to detail, patience and a positive attitude is a must
- Valid driver's license required
- Professional demeanor and work ethic
- Willingness to undergo a background check in accordance with local law/regulations
- 18 years of age or older to comply with the company driving policy
Job Qualifications
- High school diploma or equivalent
- Excellent customer service experience
- Computer and administrative experience preferred
- Attention to detail and positive attitude
- Valid driver's license
- Professional demeanor and work ethic
- Willingness to undergo a background check
- Must be 18 years of age or older
Job Duties
- Greet incoming guests and provide best-in-class customer service
- Communicate with customers in a professional, friendly, and efficient manner
- Move cars in and out of the building
- Perform vehicle walk arounds in the service drive
- Vacuum, wash windows, and perform a variety of supporting tasks
- Provide various support as it pertains to the store
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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