Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $15.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Supportive team environment
Job Description
Romain Cross Pointe Auto Park is a family-owned automotive dealership dedicated to delivering an exceptional customer service experience. Known for its commitment to professionalism, attention to detail, and a team-focused culture, this dealership prides itself on creating a welcoming and efficient environment for both customers and employees. With a focus on world-class service, Romain Cross Pointe Auto Park represents multiple top automotive brands, offering growth opportunities for career advancement in a fast-paced and customer-centered setting. The dealership emphasizes continuous improvement, integrity, and a dedication to its mission, vision, and core values, making it a great place for individuals passionate about the automotive industry and customer service.
The role of Service Drive Porter is an essential position at Romain Cross Pointe Auto Park. This position involves providing outstanding customer service by safely operating both customer and dealership vehicles, managing vehicle inventory, and maintaining the overall appearance and efficiency of the service drive. Service Drive Porters support the service department by transporting customers to and from the dealership, assisting with new and serviced vehicles, prepping vehicles for sale, and maintaining a clean and organized service area.
In this role, you will be a vital point of contact between the service department and its customers, ensuring that every interaction is handled professionally and courteously. You will also assist the Assistant Service Manager with daily tasks, helping to keep the service drive running smoothly. Your duties include moving vehicles, assisting with washes and detailing, and supporting the team in maintaining high standards of cleanliness and vehicle presentation. Beyond the operational tasks, you will be expected to uphold the company's standards for world-class customer service and participate in ongoing training to enhance your skills.
This position offers an exciting opportunity for individuals who take pride in organization, customer interaction, and vehicle care. The dealership provides a supportive environment where teamwork and a positive attitude are highly valued. If you enjoy working in a dynamic automotive environment and want to contribute to a well-respected dealership’s success, the Service Drive Porter role at Romain Cross Pointe Auto Park is an excellent career choice. Join the team and drive your career forward with a company that values your personal growth and professional development.
The role of Service Drive Porter is an essential position at Romain Cross Pointe Auto Park. This position involves providing outstanding customer service by safely operating both customer and dealership vehicles, managing vehicle inventory, and maintaining the overall appearance and efficiency of the service drive. Service Drive Porters support the service department by transporting customers to and from the dealership, assisting with new and serviced vehicles, prepping vehicles for sale, and maintaining a clean and organized service area.
In this role, you will be a vital point of contact between the service department and its customers, ensuring that every interaction is handled professionally and courteously. You will also assist the Assistant Service Manager with daily tasks, helping to keep the service drive running smoothly. Your duties include moving vehicles, assisting with washes and detailing, and supporting the team in maintaining high standards of cleanliness and vehicle presentation. Beyond the operational tasks, you will be expected to uphold the company's standards for world-class customer service and participate in ongoing training to enhance your skills.
This position offers an exciting opportunity for individuals who take pride in organization, customer interaction, and vehicle care. The dealership provides a supportive environment where teamwork and a positive attitude are highly valued. If you enjoy working in a dynamic automotive environment and want to contribute to a well-respected dealership’s success, the Service Drive Porter role at Romain Cross Pointe Auto Park is an excellent career choice. Join the team and drive your career forward with a company that values your personal growth and professional development.
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with an acceptable driving record
- Ability to drive both manual and automatic transmission vehicles
Job Qualifications
- High school diploma or equivalent
- Previous experience in an automotive dealership or service-related role
- Demonstrated ability to operate motor vehicles safely
- Strong communication and time management skills
- Positive, team-oriented attitude and a willingness to learn
Job Duties
- Safely transport service customers to and from the dealership
- Greet customers in the service drive and provide professional assistance
- Support Assistant Service Manager with day-to-day service drive tasks
- Tag and organize vehicle keys and place floor mats in vehicles
- Check in, park, and organize new vehicle deliveries
- Wash and wax new and serviced vehicles
- dress tires for showroom-ready look
- Move serviced vehicles to designated pickup areas
- Assist Detail team with vehicle prep, gas fill-ups, and general cleaning
- Maintain a clean and organized service area (sweeping, trash removal, etc.)
- Maintain consistent and punctual attendance
- Complete other duties as assigned by management
- Travel locally as needed for business operations
- Provide world class customer service to all customers and team members
- Engage in ongoing process improvements
- Represent and uphold Romain’s mission, vision, and core values
- Attend required training to develop professional skills (minimum 10 hours annually)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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