Service Drive Manager

Our company is a well-established automotive dealership known for delivering exceptional customer service and quality vehicle maintenance. We pride ourselves on building lasting relationships with our customers by ensuring that every interaction is professional, efficient, and courteous. As a prominent business in the automotive service industry, we strive to maintain high standards through continuous training and adopting the latest technologies to improve service delivery and customer satisfaction. We are committed to fostering a supportive work environment where our employees can grow and thrive while contributing to the overall success of our dealership.

We are currently seeking a skilled and experienced Service Drive Manager to join our team. This pivotal role involves managing the Service Greeter and Lot Valet teams to ensure customers receive an outstanding experience from the moment they arrive to the delivery of their serviced vehicle. The Service Drive Manager acts as a liaison between customers and the Service Manager, facilitating clear and timely communication to guarantee the satisfactory delivery of vehicles. The ideal candidate will have over three years of experience in a similar role within an automotive dealership setting and possess comprehensive knowledge of automotive services. This position requires a professional who is not only organized and capable of multi-tasking in a fast-paced environment but also embodies a friendly demeanor and effective leadership skills. Exceptional communication and interpersonal abilities are essential to manage both customer expectations and team performance effectively. The Service Drive Manager will oversee day-to-day operations related to vehicle service delivery, maintaining current product knowledge, and supporting the Service Greeter and Lot Valet teams as needed. We offer competitive pay along with comprehensive benefits such as health, dental, vision, and life insurance, 401K, as well as a health and wellness program, company-paid vacation and holidays, and opportunities for community involvement. This role is perfect for someone passionate about delivering excellent customer service and driving team success within a thriving automotive dealership environment.