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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Health and Wellness Program
Paid vacation
Paid holidays
Job Description
Our company is a well-established automotive dealership known for delivering exceptional customer service and quality vehicle maintenance. We pride ourselves on building lasting relationships with our customers by ensuring that every interaction is professional, efficient, and courteous. As a prominent business in the automotive service industry, we strive to maintain high standards through continuous training and adopting the latest technologies to improve service delivery and customer satisfaction. We are committed to fostering a supportive work environment where our employees can grow and thrive while contributing to the overall success of our dealership.
We are currently seeking a skilled and experi... Show More
We are currently seeking a skilled and experi... Show More
Job Requirements
- Minimum of 3 years’ service drive experience
- Automotive dealership experience
- Knowledge of Tekion software is a plus
- Organized and friendly personality
- Ability to provide exceptional customer service experience
- Leadership ability
- Ability to multi-task
- Ability to work in a fast-paced environment
- Warranty processing knowledge
Job Qualifications
- Minimum of 3 years of service drive experience
- Experience working in an automotive dealership
- Knowledge of Tekion software is a plus
- Demonstrates an organized and friendly personality
- Ability to provide exceptional customer service experience
- Strong leadership ability
- Capable of multi-tasking effectively
- Able to work efficiently in a fast-paced environment
- Knowledge of warranty processing
Job Duties
- Oversees first initial contact with service customers
- Manages the Service Greeters and Lot Valets to ensure customers are greeted promptly
- Ensures productive communication between company personnel and customers is performed in a timely manner to maintain accurate documentation and ensure procedures are followed
- Oversees communication of Service Greeters and Lot Valets with customers to ensure complete customer satisfaction
- Oversees the delivery of vehicles to service customers
- Maintains current product knowledge
- Assists Service Greeters and Lot Valets as needed
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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