Service Coordinator OSAR [1077]

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $40,809.60
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Benefits

501(c)(3) designation
Robust benefit offerings
Employer Paid Life Insurance
Retirement Plan
Paid Time Off
Teladoc
Employee assistance program

Job Description

Texas Panhandle Centers (TPC) is a highly respected non-profit organization dedicated to providing comprehensive health and social services to the residents of the Texas Panhandle. Serving over 10,000 individuals and families annually, TPC offers a wide spectrum of support including mental health services, substance use treatment, intellectual and developmental disability care, and various community outreach initiatives. The organization operates through seven strategically located service centers to ensure accessibility and maintain a community-focused approach. TPC is driven by its mission to create an accessible system of care that supports individual choice, dignity, and independence, making a meaningful impact on local communities. With a vision of "Making Lives Better," TPC fosters an environment that values compassion, professionalism, and ongoing development for its staff.

The position of Service Coordinator OSAR (Outreach, Screening, Assessment, and Referral) located in Amarillo, Texas presents an exciting opportunity for a qualified professional to join the TPC team on a full-time basis. This role is essential in the coordination and delivery of substance use related services that are critical to individuals and families grappling with substance abuse challenges. The annual salary for this position is $40,809.60, reflecting the organization's commitment to offering competitive compensation for skilled talent.

As a Service Coordinator within OSAR, the individual will have a pivotal role in screening, assessing, and referring clients—both adults and adolescents—to appropriate treatment programs, including inpatient and outpatient options. This position requires a professional who is adept at working compassionately with clients, applying trauma-informed care principles, and communicating ethically and respectfully. Key responsibilities include determining treatment priorities, scheduling appointments, maintaining accurate data entry in the state CMBHS system, and coordinating services with courts, probation departments, and other agencies. The Service Coordinator also participates in on-call rotations, training, and adheres to agency standards and policies. The role demands high productivity standards and collaboration to effectively support clients through their recovery journey. This opportunity is ideal for candidates holding a Licensed Chemical Dependency Counselor license in Texas who seek a meaningful, impactful career in behavioral health and substance use service coordination.

Job Requirements

  • Licensed Chemical Dependency Counselor (LCDC) license in Texas
  • License current and in good standing
  • High school diploma or GED
  • One semester of accredited college work or minimum eighth grade reading comprehension evidenced by ABLE exam
  • Graduate work may substitute for one year of experience
  • Utilization of personal mobile phone for two-factor authentication (2FA) may be required
  • Valid Texas driver’s license and insurability under agency vehicle policy
  • Must be 18 years or older

Job Qualifications

  • Must have a Licensed Chemical Dependency Counselor (LCDC) license in Texas
  • License must be current and in good standing
  • High school diploma or GED
  • Completion of one semester (12 credit hours) of accredited college work or minimum eighth grade reading comprehension level as demonstrated by the ABLE exam
  • Graduate work in related field may substitute for up to one year of experience
  • Valid Texas driver's license and insurable under agency vehicle policy
  • Must be 18 years of age or older

Job Duties

  • Maintain ethical and professional communications using trauma-informed care language
  • Provide screening and assessment to individuals with substance use issues and determine appropriate treatment
  • Refer clients to appropriate agencies for substance use treatment
  • Determine priority of individuals on waiting list for in-patient treatment
  • Schedule appointments for OSAR services
  • Provide follow-up services with clients in out-patient treatment
  • Enter data in CMBHS in a timely manner
  • Meet productivity standards set by OSAR and management
  • Submit all client data, time sheets, travel requests, leave requests, purchase requisitions, and reports in accordance with agency procedures
  • Work as part of the on-call rotation
  • Maintain required training by OSAR contract and agency
  • Provide services to regional clinics as required
  • Coordinate services with probation departments, courts, and other agencies
  • Attend required agency trainings
  • Intervene using verbal PMAB, CPR, and First Aid when necessary
  • Perform other essential functions to fulfill the position roles
  • Adhere to TPC Business Code of Conduct and report any ethical or business concerns

Job Criteria

Experience

No experience required


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