Service Consultant (Service Advisor)

Luther Landers has been a trusted name in the automotive industry for over 70 years, building its brand on strong family values and a service philosophy that prioritizes the needs of guests, team members, and the communities they serve. Recognizing that every member of the team is crucial to the company’s continued success, Luther Landers fosters a collaborative and supportive work environment. This esteemed dealership is known for combining decades of experience with state-of-the-art facilities and the latest technology to deliver exceptional automotive services. Their commitment to quality and customer satisfaction has made them a respected leader in the market.

The Service Consultant role at Luther Landers is an important career opportunity within this well-established company. This position is designed for individuals who are passionate about providing a seamless and positive customer experience in an automotive service environment. Service Consultants play a pivotal role by overseeing the drive lane, ensuring the efficient and courteous delivery of services that meet and exceed customer expectations. Using their organizational and communication skills, they manage workflow effectively and represent the dealership’s commitment to excellence through concierge-level customer service.

In this role, candidates will be required to coordinate daily inventory of technical service time, ensuring it is optimally sold and distributed among technicians. This extends beyond routine tasks, requiring a proactive approach to take on "above and beyond" responsibilities that leave lasting positive impressions on customers. Working within a technologically advanced setting, Service Consultants at Luther Landers are equipped to use modern tools and resources to enhance the client experience. This role offers an excellent pathway for career growth in the automotive service sector, with ample opportunities to develop professionally through ongoing training and certification programs offered by the company.

Luther Landers maintains a workplace culture that values professionalism, efficiency, and attention to detail. Candidates successful in this role will demonstrate these qualities alongside strong leadership skills and the ability to manage others effectively. Exceptional written and verbal communication abilities are essential as the role involves frequent interaction with customers and team members. Overall, the Service Consultant position is ideal for organized, customer-focused individuals seeking a long-term career with a reputable company that values its employees and offers comprehensive benefits and professional development support.