Service Concierge | Hourly - Ron Tonkin Toyota

Ron Tonkin Toyota is the premier Toyota dealership located in the Portland Metropolitan area. Known for its state-of-the-art facility and a rich legacy in the automotive industry, Ron Tonkin Toyota prides itself on delivering exceptional automotive services and products to the community. This locally owned and family-operated dealership has earned a reputation for fairness, integrity, and customer satisfaction. With deep roots in the community, Ron Tonkin Toyota has been setting the standard for automotive excellence for decades, making it a trusted choice for Toyota customers in Oregon. The dealership represents a full lineup of Toyota's latest vehicles, including industry-leading hybrids and cutting-edge technology, which attracts a loyal customer base passionate about innovation and quality. The team at Ron Tonkin Toyota operates within a supportive and award-winning culture that encourages growth, work-life balance, and success. Employees benefit from top-tier training programs, competitive pay structures, and comprehensive benefits packages, making this an ideal workplace for those seeking long-term career development in the automotive retail industry.

As a Service Concierge at Ron Tonkin Toyota, you will play a vital role in enhancing the customer experience within the service department. This entry-level service advisor assistant position offers a fantastic opportunity for individuals looking to grow in the automotive service field. Your primary responsibility will be to provide premium customer service to clients as they interact with the dealership's service offerings. The role involves greeting customers, assisting with service check-ins, and managing the staging of vehicles in the repair area with professionalism and care. Additionally, you will answer inbound service calls, schedule service appointments, and support service advisors by booking repair orders and following up with customers. Walking customers to their vehicles and performing ancillary duties related to service writing will be part of your daily tasks. This is a dynamic position that demands strong communication skills, a customer-focused mindset, and the ability to handle various tasks efficiently within a fast-paced environment. The Service Concierge at Ron Tonkin Toyota is an essential team member who helps maintain the excellent standards of service that the dealership is known for. The position is commission-based with the potential to earn up to $24 per hour, complemented by a comprehensive benefits package that includes medical and dental insurance, life insurance, retirement plans, and employee discounts. If you are someone with prior customer service experience, a strong work ethic, and a passion for providing exceptional service, this role offers an excellent platform to launch or advance your career in the automotive industry.